Distribution Clerk 3 - Packing (Tues-Fri 5a-3:30p)

EssilorLuxottica • McDonough, GA

314d

About The Position

As a member of the After Sales Service Center, the Reporting Specialist provides high quality data reporting support and problem resolution within a team environment.

Requirements

• High school diploma or equivalent or at least 1 year of prior relevant work experience
• Working knowledge of SAP
• Strong proficiency with MS Office; Excel and PowerPoint in particular
• Experience in operations environment
• Ability to influence; strong organizational & interpersonal skills
• Strong blend of analytical, decision making, and creative problem solving skills
• Strong communications, presentation, and project management skills
• Collaborator - ability to work cross-functionally with internal and external partners to define and execute programs and build consensus for best results
• Ability to work under deadline requests in a fast-paced environment
• Ability to work flexible hours and overtime as requested

Responsibilities

• Act as a liaison between After Sales team operations and business stakeholders (both internal and external)
• Prepare, track and report operational KPIs to the business on a daily/weekly/monthly basis
• Own the data collection & validation of operational data within team operations
• Utilize reported KPI's to suggest process improvements, and implement new procedures as necessary
• Provide troubleshooting support, operational process SOP creation support, Write-In preparation and other related activities as part of operations support

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts
• Competitive bonus and/or commission plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED