About The Position

This position is primarily responsible for supervising daily outbound planning, organizing, and operations of the distribution center. Oversees distribution functions, including order process, picking, packaging, and shipping.

Requirements

  • Dependability and willingness to accommodate work schedule.
  • Excellent communication skills.
  • Strong organizational skills.
  • Good customer service skills.
  • Excellent problem-solving skills.
  • Basic computer knowledge.
  • Eye for detail and accuracy.
  • Flexible and multi-tasking abilities.
  • Strong time management, organizational and prioritization skills.
  • Actively listen, attend to, convey, and understand the comments and questions of others.
  • Accept responsibility and account for his/her actions.
  • Ability to resolve conflict with others in a professional manner.
  • Goal oriented with the desire to perform to the best of his/her ability.
  • Adept problem solver and show the ability to think quickly.

Responsibilities

  • Supervise and coordinate daily outbound operations, including picking, packing, staging, and shipping.
  • Ensure all pharmaceutical products are shipped in compliance with regulatory standards.
  • Manage a team of warehouse associates, including training, performance monitoring, and scheduling.
  • Collaborate with inventory, customer service, and FedEx to ensure timely dispatch.
  • Proactively identify bottlenecks or inefficiencies in outbound processes and recommend improvements.
  • Conduct team briefings to align staff on daily outbound targets, safety updates, and policy changes.
  • Maintain records of outbound shipments, discrepancies, and non-conformances for reporting and audits.
  • Train team members on proper handling procedures for hazardous, temperature-controlled, and controlled pharmaceuticals.
  • Monitor outbound KPIs (pulling production, order accuracy, shipping errors) and implement corrective actions as needed.
  • Conduct regular audits and inspections to ensure SOPs are followed and quality standards are met.
  • Facilitate cross-training within the outbound team to improve flexibility and coverage.
  • Maintain clean, safe, and organized work areas in compliance with OSHA and internal safety standards.
  • Address and resolve any delays, discrepancies, or customer complaints related to outbound operations.
  • Perform other duties as assigned.

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What This Job Offers

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

51-100 employees

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