Distribution Center Senior Operations Manager
About The Position
As a Senior Operations Manager, our ideal candidate will be supporting the Director of Operations by being the primary leader responsible for the end-to-end operational execution of our distribution center. Who We Are For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else. And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contribution and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful. What You’ll Do Responsible for the overall safety, quality and performance and customer experience of all inbound and outbound departments. Additional responsibilities include managing and leading a team of managers and supervisors, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the distribution center. Provides strategic and operational leadership with full accountability for P&L results. Develop, implement, and monitor long and short-range operating plans to support the needs and growth of the business. Ensure a safe and clean work environment in compliance with OSHA, Cal-OSHA, and other regulations Participate in creating and executing annual operating budgets in partnership with the Director of the distribution center. Lead continuous improvement initiatives to optimize warehouse layouts, reduce waste, and improve overall facility efficiency. Mentor and coach a leadership bench, fostering a culture of accountability, high engagement, and professional growth. Work closely with all business partners to ensure multiple directives are met. Maintain all established through-put standards. Meet budget goals and productivity standards. What You’ll Bring 7+ years of progressive experience managing multiple DC functions. Bachelor’s degree in business administration or related field is preferred. Advanced proficiency with Warehouse Management Systems, ERP platforms, and data analytics tools. Successful track record of managing facility culture, e.g. motivation, team engagement, coaching. Proficiency in material handling equipment and distribution processes. Exceptional communication skills, both written and verbal Strong interpersonal skills Outstanding analytical skills Physical Requirements: Ability to sit/stand for long periods of time Ability to lift, up to 75lbs. Temperatures in the warehouse vary with the seasons. Dress code is casual and clean. Why We Love It Work life balance is a priority. Up to 30% employee discount and product sample sales! A fun and supportive work environment where you feel welcome and safe. A culture of inclusion that empowers you to be your best authentic self. Opportunities to make an impact through your passions. Wellness Program including virtual fitness classes, personal health advocates and more. Accrued Vacation, Sick Time and Personal Holidays. Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) SavingsPlan, Employee Assistance and more.
Requirements
- 7+ years of progressive experience managing multiple DC functions.
- Advanced proficiency with Warehouse Management Systems, ERP platforms, and data analytics tools.
- Successful track record of managing facility culture, e.g. motivation, team engagement, coaching.
- Proficiency in material handling equipment and distribution processes.
- Exceptional communication skills, both written and verbal
- Strong interpersonal skills
- Outstanding analytical skills
- Ability to sit/stand for long periods of time
- Ability to lift, up to 75lbs.
Nice To Haves
- Bachelor’s degree in business administration or related field is preferred.
Responsibilities
- Responsible for the overall safety, quality and performance and customer experience of all inbound and outbound departments.
- Managing and leading a team of managers and supervisors, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the distribution center.
- Provides strategic and operational leadership with full accountability for P&L results.
- Develop, implement, and monitor long and short-range operating plans to support the needs and growth of the business.
- Ensure a safe and clean work environment in compliance with OSHA, Cal-OSHA, and other regulations
- Participate in creating and executing annual operating budgets in partnership with the Director of the distribution center.
- Lead continuous improvement initiatives to optimize warehouse layouts, reduce waste, and improve overall facility efficiency.
- Mentor and coach a leadership bench, fostering a culture of accountability, high engagement, and professional growth.
- Work closely with all business partners to ensure multiple directives are met.
- Maintain all established through-put standards.
- Meet budget goals and productivity standards.
Benefits
- Up to 30% employee discount and product sample sales!
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Opportunities to make an impact through your passions.
- Wellness Program including virtual fitness classes, personal health advocates and more.
- Accrued Vacation, Sick Time and Personal Holidays.
- Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) SavingsPlan, Employee Assistance and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
