Distribution Center Outbound Manager

NSI INDUSTRIES • Huntersville, NC

3d • Onsite

About The Position

NSI Industries is seeking a Distribution Center Outbound Manager for our Huntersville, NC (Reese Blvd) location. This role leads and manages all outbound operations for the Huntersville Distribution Center, including Picking, Auditing, Packing, and Shipping (small parcel and LTL/TL). Ensures operational excellence, accuracy, and efficiency across all outbound workflows while fostering a high-performance, safety-focused team culture.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• 5–10 years of progressive work experience, including a minimum of five years in management, with responsibility for supervisors or managers.
• Strong managerial competency with deep knowledge of supply chain and logistics processes; ability to collaborate effectively with internal and external stakeholders.
• Excellent communication, leadership, and motivational skills.
• Comprehensive understanding of material handling, shipping, receiving, inventory, and returns processes.
• Demonstrated ability to lead and influence large teams.
• Strong sense of urgency with exceptional analytical, math, and problem-solving abilities.
• Willingness to work overtime when necessary.
• Ability to build positive working relationships and foster teamwork across diverse groups.

Responsibilities

• Serve as a hands-on, working manager overseeing all outbound functions—from shelf stock through shipping—while managing performance, attendance, training, engagement, retention, and development for the entire outbound team.
• Direct and manage fulfillment for sales orders, transfer orders, manual and robotic picks, small parcel shipments, and LTL/TL freight.
• Ensure order accuracy through effective auditing processes and quality control measures.
• Lead daily operations meetings to review performance, identify issues, and establish the day’s action plan.
• Act as the primary contact for after-hours or weekend emergency order fulfillment (on a rare, as-needed basis).
• Ensure compliance with company policies and safety standards; maintain documentation and enforce accountability.
• Develop, refine, and implement process improvements to enhance productivity, accuracy, and service levels across warehouse operations.
• Track, analyze, and improve key performance indicators to drive operational efficiency.
• Oversee and coordinate appropriate training programs for all outbound employees.
• Partner with supervisors and cross-functional management teams to identify and implement operational improvements.
• Monitor quality, quantity, cost, and efficiency of material movement and product storage; perform ongoing logistical analysis and identify innovative solutions.
• Ensure all distribution initiatives include clear goals, measurable outcomes, and ongoing performance tracking.

Benefits

• NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles.
• We offer health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid holiday time off and vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager