Distribution Center Operations Manager - 2nd Shift

CVS Health • Jersey City, NJ

3d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary 2nd Shift: Monday-Friday from 2:00pm-12:00am, with additional flexibility during peak seasons The 2nd Shift Operations Manager will be responsible for all distribution center operations on the shift. This will include all operational responsibilities and deliverables within the production and shipping departments. It also entails leading a team of exempt level colleagues in a fast paced, high volume, highly regulated environment. This position will direct production and outbound operations for areas within a distribution center and designs programs to provide quality services to stores and customers. The operations manager contributes to the achievement of profit and expense goals, customer service standards, and compliance with government and organizational regulations.

Requirements

• 5+ years of prior management experience in a distribution/manufacturing/Production environment
• Minimum 3 years managing inventory control functions within a Distribution Center/Warehouse
• Functional Knowledge and transactional experience with WMS systems
• Experience managing Exempt colleagues
• Ability to communicate effectively with all levels of employees
• Ability to multitask and collaborate in a fast-paced cross functional environment

Nice To Haves

• Bi-Lingual preferred
• Master's degree
• Demonstrated leadership abilities
• Ability to analyze information effectively and consistently

Responsibilities

• Plan, organize, schedule, forecast, and coordinate production and shipping to meet production schedules and operational goals.
• Analyze and implement staffing models to maximize capacity, thruput with the goal of meeting production and shipping goals.
• Implement and adhere 100% to all production and shipping compliance and quality standards/SOPs set forth by the company.
• Strive to deliver all performance metrics in the production and shipping value streams.
• Review/analyze production, quality, and other operational reports, initiating changes, as needed, to ensure a high level of service to store operations.
• Develop and implement plans, procedures, programs, and strategies to enhance performance, service level, and cost-per-piece.
• Prepare departmental budget and control expenditures against approved budget.
• Administer policies/procedures in a fair and consistent manner.
• Professionally address issues with employees utilizing the proper company policies, guidelines and resources.
• Develop an accountable supervisory staff with an emphasis on teambuilding, communication, performance accountability, and positive employee relations management.
• Ensure maximum utilization of manpower and equipment.
• Promote and reinforce safety and security awareness and compliance among the supervisory staff and hourly employee groups.
• Plan, organize, direct, control, and manage the daily activities of assigned multi-shift functional areas within the distribution center
• Develops tactical and operational plans to achieve the Distribution Center Operations area's goals, and communicates plans to managers, supervisors, and individual contributors.
• Administers strategy to achieve performance expectations and financial metrics.
• Coordinates deliverable timelines, accountability, and action steps for completion.
• Collaborate with peers on recommendations to improve operational efficiency.
• Allocates resources to ensure timely, secure, and accurate deliveries of products and services.
• Analyzes areas of opportunities within the distribution center to identify best-in-class solutions.
• Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees