About The Position

The Distribution Center Operations Manager is responsible for providing motivational leadership and facilitating change within the distribution center. This role involves guiding the coaching and development of direct reports, supervisors, or lead staff, while also supporting, advising, and facilitating the resolution of associate concerns and issues. The manager will oversee budgetary accounting, including monitoring expenses and developing cost control procedures, and will manage service metrics to ensure goods are processed timely and with high quality.

Requirements

  • A four-year College Degree in management, business administration or related study, or five years of related field experience
  • Must have 3 to 5 years of prior management experience preferably in a distribution center
  • Knowledge of Distribution operations (material handling equipment) and merchandise flow
  • Prior experience with the implementation of a new WMS preferred
  • Strong leadership and interpersonal skills
  • Good communication skills both verbally and written including the ability to communicate with all levels of management
  • Possesses strong coaching skills with the ability to guide, mentor, and develop individuals or teams effectively
  • Strong administrative, mathematical, and analytical skills
  • Ability to prioritize work based on delivery schedule
  • Must be proficient in Microsoft Office (Word, Excel, and Access)

Responsibilities

  • Monitor staff levels to ensure flow of merchandise through the Distribution Center to meet deadlines
  • Control flow of merchandise through DC to maximize throughput and productivity
  • Facilitate the day-to-day operations of the departments under their direct supervision
  • Assist in budget development of the departments under their direct supervision
  • Manage communication with traffic, planning and distribution, merchandising and production
  • Monitor budget and payroll information of departments
  • Handle associate relations such as coaching, counseling and training direct reports by partnering with the Distribution Center Director and/or Human Resources
  • Identify, mentor and develop associates/supervisors displaying managerial potential
  • Assess and engage in discussions regarding the job performance of each direct report, based on established goals and objectives
  • Provide timely and accurate feedback to direct reports
  • Keep open lines of communication for all associates
  • Contribute cost saving ideas on a continuous basis
  • Other duties and responsibilities as required.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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