Distribution Center Mgr

Insulation Distributors•Spokane, WA

4d•$66,000 - $92,400

About The Position

The DC Manager is responsible for overseeing all aspects of warehouse operations, including ensuring safety and security, managing order fulfillment and customer deliveries, organizing the warehouse, conducting inventory counts, maintaining equipment, and supporting inside sales activities.

Requirements

Customer Relations: Ability to create lasting relationships with customers
Demonstrate excellent verbal and written communication skills
Technical Skills: Operate material handling equipment including a forklift, pallet jack, and shrink wrapper
Identify product numbers and alpha/numeric codes
Proficiency in basic computer skills including MS Office and ERP systems (SAP, GP, Oracle)
Must meet the physical requirements of the position
Leadership and Training: Supervise, train, and provide work direction to others
Adaptability and Initiative: Adapt and react to changes promptly
Take initiative to encourage and suggest improvements in processes
High school diploma required, college degree preferred or equivalent education and experience
2 – 4+ years’ experience in warehouse leadership preferred
Must meet all DOT, State and/or Legal requirements that pertain to this position

Nice To Haves

Forklift experience preferred

Responsibilities

Inventory Management: Ensure supplier orders are input regularly to reflect proper materials and quantities in conjunction with usages and business needs
Ensure adequate stock of materials are always on hand utilizing inventory planning systems
Work with branch sales teams to forecast future inventory material needs and changes
Purchase warehouse consumables such as pallets, boxes, shrink wrap, etc.
Perform inventories (cycle counting) as required per company policy to ensure accuracy of stock
Work with inventory management to resolve discrepancies
Unload and receive stock replenishment materials into warehouse
Put away received goods according to company receiving policies
Note any damaged goods in the receiving process
Customer Service and Sales Support: Provide excellent customer service for all customers, including assisting walk-in customers and referring them to a Sales Representative as needed
Have knowledge of IDI’s product offerings and pricing to assist in sales efforts
Assist customers with picking and loading purchased goods, ensuring accuracy against customer sales orders
Represent the company in a customer-sensitive manner during all customer and supplier interactions at the warehouse or customer/supplier sites
Collect payment per established credit terms and assist the credit department as needed
Maximize routing efforts by calling customers located within each route to generate sales and utilize the truck to its best capacity
Safety and Compliance: Have a working knowledge of all DOT rules and regulations governing the safe operation of company-issued equipment
Experience in utilizing Electronic Log Data (ELD) per DOT requirements
Perform regular inspections of facilities and equipment to ensure safety compliance
Conduct thorough safety training as prescribed by company, OSHA, and DOT guidelines and maintain required safety certifications
Report any incidents as prescribed by company guidelines
Ensure clear and safe passage in all warehouse aisles and loading docks
Warehouse Operations: Ensure proper warehouse organization and production flow
Ensure compliance in maintaining all warehouse equipment
Pull materials to fill orders via a pick ticket in an organized fashion
Perform multiple quality control checks to ensure accuracy of shipped goods
Employee Management: Keep good records of required employee documents such as driver’s licenses and DOT medical cards – ensure these documents are kept up to date
Ensure proper training of employees in all DOT/OSHA regulations, document requirements, truck maintenance, warehouse processes, etc.
Supervise proper completion of driving logs and truck inspections
Furnish disciplinary actions when needed
Approve timesheets and PTO requests as required
Administrative Duties: Complete reports as requested by Corporate
Keep good records of orders, customer conversations, employee forms, etc.
Cover for Branch Manager as needed
Other duties as beneficial to IDI