Distribution Center Manager

PUBLISHERS CIRCULATION FULFILLMENT • Baldwin, PA

67d • $70,000 - $80,000

About The Position

This exempt position concentrates efforts in the training, evaluation and supervision of the distribution services staff at a specific Distribution Center location(s). Maintaining the appropriate application of company policies and procedures to ensure customer service and financial goals and objectives are met and/or exceeded is a primary area of responsibility.

Requirements

• Requires 4-6 years related work experience.
• Bachelors Degree or equivalent.
• Good verbal and written communication skills.
• Must have thorough knowledge of the Independent Contractor Services Agreement.
• Computer knowledge including Microsoft Office and Lotus Notes.
• The ability to prioritize, manage and perform multiple tasks simultaneously.
• Familiar with SAP a plus.
• Able to lift and move 30-50 lbs of newspapers multiple times on a daily basis.
• Must have reliable vehicle, valid driver's license in the state where residing, and automobile insurance at limits required by PCF.

Responsibilities

• Overall management of assigned Distribution Center(s).
• Active management of daily operations to ensure quality service to customers.
• Management of employees to ensure compliance with company policy and procedures.
• Overall management of staffing including recruiting and training of new employees.
• Oversee training to employees in all phases of the distribution services operation.
• Conduct and supervise regular evaluations for distribution staff.
• Coordinate and provide safety training for distribution staff.
• Review and approve all carrier compensation, payroll ledgers, and expense statements.
• Able to identify problematic operational issues before they reach crisis stage.
• Able to prioritize tasks assigned during crisis situations that may affect service to customers.
• Able to evaluate distribution staff performance.
• Ensures client’s subscriber complaints are resolved satisfactorily.
• Able to complete analysis of service problems then create and implement service improvement plan.
• Conducts regular analysis of Distribution Center expenses to find productivity improvements.
• Oversee the process of contracting of Independent Contract Carriers, including the accurate completion of all documents as well as filing contracts securely.
• Using automobile, visually verify delivery of newspapers and other products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees