Distribution Center Inbound Manager

First Supply•West Salem, WI

About The Position

First Supply is seeking an energetic DC Inbound Manager to enhance our team of dedicated individuals. We believe in offering performance-driven employees a place where they can build a career- we are seeking an individual that believes employees deserve more than just a job. If you are results and people focused, dedicated to quality, integrity, and possess the drive to succeed, then First Supply is your employer of choice! The Inbound Manager is responsible for leading, developing, and optimizing all inbound operations within the distribution center. This role ensures the efficient receipt, inspection, and processing of all incoming goods while driving performance, accuracy, safety, and continuous improvement. The Inbound Manager partners closely with cross-functional teams—including procurement, inventory control, transportation, and warehouse leadership—to ensure seamless flow of product and alignment with organizational service standards. If you would like to be a part of a growing team, apply today and start your career with First Supply!

Requirements

Bachelor’s degree or equivalent experience preferred.
7+ years previous experience, preferably in a distribution center environment.
Excellent leadership ability with a focus on customer service and teamwork.
Strong problem solving and decision-making skills.
Strong verbal and written communication skills.
Analytical with the ability to plan staffing levels to workflow.
Strong computer skills.
Proficiency in relevant software and tools such as ERP systems, WMS, etc.

Responsibilities

Oversee all inbound and receiving operations, including unloading, staging, inspecting, processing, and putaway activities.
Monitor inbound workflows, eliminate bottlenecks, and drive improvements to increase throughput, reduce lead time, and optimize labor utilization.
Lead, mentor, and develop inbound supervisor and associates, fostering a culture of accountability, continuous learning, and high performance.
Ensure precise and timely recording of inventory through the warehouse management system (WMS).
Assist with audits, cycle counts, and investigations to maintain inventory integrity and resolve discrepancies.
Implement quality control processes to identify, document, and resolve issues with damaged, incomplete, or inaccurate shipments.
Collaborate with vendors and procurement partners to address quality or compliance issues.
Identify and deploy strategies to improve inbound operations, reduce costs, enhance service, and elevate operational efficiency.
Leverage data and root-cause analysis to recommend operational improvements and workflow optimization.
Track, analyze, and report key performance indicators (KPIs) such as receiving accuracy, dock-to-stock time, labor productivity, and putaway timeliness.
Provide timely updates on receiving priorities, inbound exceptions, and operational impacts.
Ensure alignment with outbound, replenishment, and inventory teams to support overall distribution center performance and customer requirements.
Enforce all safety protocols, regulatory requirements, and company standards to maintain a safe working environment.
Perform additional responsibilities and leadership tasks as assigned by the Distribution Center Manager.