Distribution Center IC/QC Supervisor
About The Position
The IC/QC Supervisor is responsible for leading all inventory control and quality control functions within the distribution center. This role ensures inventory accuracy, process compliance, and product quality standards are consistently met to support operational efficiency and customer satisfaction. The IC/QC Supervisor drives root cause analysis, continuous improvement, and team development while partnering closely with Operations, Transportation, and Corporate partners. Work Hours will begin at 3:00pm Who We Are For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else. And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contribution and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
Requirements
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 3–5+ years of distribution center or warehouse experience.
- 1–3+ years of supervisory or team lead experience in IC/QC preferred.
- Experience in retail distribution and high-volume environments strongly preferred.
- Ability to sit/stand for long periods of time
- Ability to lift, up to 75lbs.
- Temperatures in the warehouse vary with the seasons, dress appropriately!
- Dress code is casual and clean.
Responsibilities
- Supervise daily inventory control functions including cycle counts, audits, reconciliations, and adjustments.
- Ensure inventory accuracy meets or exceeds company standards and KPIs.
- Investigate and resolve inventory discrepancies, identifying root causes and implementing corrective actions.
- Monitor and maintain system integrity (WMS/RF systems) to ensure accurate inventory transactions.
- Partner with Operations to support proper receiving, put-away, picking, and shipping practices.
- Ensure compliance with company quality standards and vendor compliance requirements.
- Conduct routine associate observations
- Supervise, coach, and develop IC/QC associates
- Manage staffing, scheduling, training, and performance management.
- Conduct regular team meetings and provide ongoing feedback and development.
- Promote a culture of accountability, continuous improvement, and teamwork.
- Lead continuous improvement initiatives to improve accuracy, reduce shrink, and increase efficiency.
- Prepare and present weekly/monthly reports on inventory accuracy, shrink, damages, and quality metrics.
- Support physical inventories and special projects.
- Ensure compliance with all company policies, safety standards, and regulatory requirements.
- Promote and maintain a safe working environment.
Benefits
- Work life balance is a priority.
- Up to 30% employee discount and product sample sales!
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Opportunities to make an impact through your passions.
- Wellness Program including virtual fitness classes, personal health advocates and more.
- Accrued Vacation, Sick Time and Personal Holidays.
- Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Employee Assistance and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
