Distribution Center HR Generalist

FERGUSON•Richland, WA

1d•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is looking for a dynamic Human Resources Generalist to join our Distribution Center Team and help shape the employee experience. If you thrive on building rapport, delivering exceptional service, and want to play a key role in the success of a multi-billion-dollar industry leader, this opportunity is for you! This is an onsite opportunity at our Richland, WA Distribution Center. The position supports 100 hourly team members and 9 exempt leaders. It centers on associate engagement, leadership development, and encouraging a positive, high-performance culture throughout the Distribution Center. The HR Generalist serves as a trusted partner to both hourly associates and front‑line leaders, providing guidance on performance management, talent development, policy interpretation, etc. This role plays a critical part in supporting operational excellence by ensuring consistent HR practices, fostering open communication, and championing initiatives that enhance retention, inclusion, and overall associate experience. The HR Generalist will also collaborate closely with the DC leadership team on staffing strategies, training programs, succession planning, and change management efforts to support a rapidly evolving, fast‑paced logistics environment.

Requirements

Solid understanding of HR operations and compliance basics
Strong organizational skills with keen attention to detail
Ability to handle multiple priorities in a fast-paced environment
Proficiency in HRIS (Workday preferred), Microsoft Office, and data tracking tools
Service mindset with a focus on timely and accurate execution
3+ years of experience in HR, People Operations, or HR administration
Prior experience supporting HR processes and systems in a Distribution Center or Manufacturing Environment
Previous work experience in HR generalist capacities (1 to 5 years handling general HR duties)

Nice To Haves

Experience working with cross-functional HR teams is a plus

Responsibilities

Collaborate with HR Business Partners and COEs to deliver consistent and compliant HR services
Respond to employee and manager inquiries regarding HR policies, procedures, and systems
Support internal audits and reporting requirements by ensuring proper documentation and compliance
Assist with testing and implementation of HR system updates and process improvements
Maintain standard operating procedures (SOPs) and suggest improvements to enhance efficiency and experience
Provide support for cross-functional HR projects and initiatives, including employee experience efforts and policy rollouts
Ensure adherence to federal, state, and local employment laws and company policies
Responsible for supporting delivery of HR Operations activities, using technical capabilities to support, performance monitoring, risk identification and mitigation and continuous improvement.
Delivers routine HR Operations activities, handle queries, and complete assigned tasks.
Develops working relationships with internal stakeholders to support successful delivery of HR Services and leverage partnership opportunities, collaborating with other teams to assist in operational delivery of assigned portfolios and support adherence to standards and policies.
Utilizes knowledge of HR Services to support efforts to centralize, standardize and simplify HR administration, recommending potential continuous improvement opportunities, reviewing data to protect its integrity and recording and sharing vendor performance and feedback.
Assists in the execution of projects and activities within the approved people plan to support delivery of the HR and business strategy.
Supports People Managers in assessing talent, facilitating collaboration, succession plans, counseling, performance improvements and monitors the follow up.
Provide trusted recommendations to People Managers on the best courses of action regarding HR matters.
Ensure accuracy and attention to detail in HR processes, recognizing the financial and operational impact of HR decisions.
Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements