Distribution Center Customer Service I

Pride Mobility & Quantum Rehab • Pontotoc, MS

1d • $18

About The Position

To provide a high level of customer service for the accurate and timely delivery of customer orders

Requirements

• Must be a friendly team player, professional, detail-oriented, and honest
• Must have the ability to: Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Utilize Pride systems
• Must have: Relentless drive to achieve advancement and continuous improvement
• A willingness to learn and/or adapt to new work methods
• Basic working knowledge of Microsoft Office Word and Excel
• Excellent verbal and written communication skills
• At least 6 months of customer service experience
• Must be legally authorized to work in the United States without sponsorship now, or in the future
• This is a safety sensitive position
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Nice To Haves

• Basic working knowledge of Oracle preferred
• Lift/push/pull up to 50lbs. preferred
• At least 1 year of shipping experience in a fast-paced warehouse or production environment preferred
• At least 1 year of experience using RF scanners preferred
• Current or previous successful employment experience with Pride Mobility Products Corporation preferred

Responsibilities

• Respond to customer requests to ensure the accurate and timely delivery of orders
• Work with Production, Planning & Control (PP&C), Traffic, Sales, and Less Than Truckload (LTL) carriers to coordinate priorities and meet or exceed customer expectations
• Process Pick Tickets
• Print, sort and file Bill of Ladings (BOL’s)
• Assist in re-routing, expediting, and canceling customer orders
• Assist in Cycle-Counting inventory and Ship Confirmation in the warehouse when necessary
• Maintain Back Order & Supply Eligible Reports
• Assist in managing Distribution Center Control Board for orders
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the annual CTPAT Security Training
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations
• Assist with organization and cleaning of work area, keeping aisles and walkways clear at all times
• Pride retains the discretion to modify duties and/or assign other duties as necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED