Distribution Center Clerk (on site)
About The Position
At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.5B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago. We are seeking a reliable and detail-oriented Distribution Clerk to join our team. The Distribution Clerk will be responsible for handling incoming and outgoing USPS mail and parcels, as well as other courier services, to ensure timely and accurate delivery. The ideal candidate will have a strong understanding of company policies and procedures, as well as excellent organizational skills and attention to detail.
Requirements
- Must be able to lift up to 50 pounds
- Must have a driver license and a clean driving record
- Must have basic computer literacy
- High School Diploma or equivalent
- 1-2 years- Office or USPS or document management related experience preferred.
Responsibilities
- Processing, scanning, and sorting documents
- Transport, sort, and provide inter-office delivery of incoming U.S Postal Service (USPS) mail and other courier service's packages/shipments.
- Properly process all outgoing USPS mail and shipments (UPS, FedEx, LTL, Etc.) according to Company policies/procedures and vendor requirements.
- Prepare various system policy output into formats acceptable to our Customers.
- Sort, quality control and package outgoing agent policies and correspondence according to predetermined schedule.
- Pull erroneous production output as requested.
- Process returned mail from the USPS according to Company policy and procedure.
- Provide courier support of remote offices and other departments.
- Actively participate in job duty cross-training efforts.
- Escalate processing issues as they arise throughout daily activities and follow through to complete resolution.
- Maintain acceptable productivity and quality results as determined by department goals.
- Accept, develop and complete special department projects.
- Provide monthly account reporting for expense administration.
- Remain current with technical and business trends within the industry.
- Remain ever vigilant to process efficiency improvement opportunities.
- Performs other duties as assigned.
- Conforms with all corporate policies and procedures.
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
