DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 72003181
About The Position
As a Distributed Computer Systems Specialist within the Information Technology section of the Florida Commission on Human Relations, you will play a key role in supporting the Commission’s mission to prevent unlawful discrimination and ensure equal opportunity for all Floridians. This position is responsible for the installation, configuration, and maintenance of distributed computer systems, network infrastructure, and enterprise software applications that enable the FCHR staff to carry out investigations, outreach, and enforcement activities efficiently and securely.
Requirements
- Experience with distributed processing operations, procedures, and desktop / server equipment and support.
- Experience supporting Microsoft Office Suite apps.
- Ability to train individuals or groups of people, to prepare a variety of materials relating to training functions, to interpret and respond to computer issues, even some being complex.
- Ability to monitor and resolve problems with distributed server systems and end-user devices.
- Ability to assist in the implementation plans and diagnosis of network issues.
- Ability to communicate effectively, both verbally and in writing.
- Ability to plan, organize, and coordinate work assignments.
- One year of experience in computer systems analysis, systems administration, or technical support. An associate degree from an accredited college or university in computer science, information technology, management information systems, or a closely related field can substitute for the experience.
Nice To Haves
- Two years of experience installing, configuring, and maintaining computer hardware, software, and peripherals in an enterprise environment.
- Two years of experience administering Microsoft 365 product delivery or comparable enterprise software platforms.
- Experience providing technical support or troubleshooting for network connectivity, system access, and application issues in a multi-user environment.
- Experience maintaining system documentation, equipment inventories, or user support records in accordance with organizational or agency requirements.
Responsibilities
- Analyzes and resolves hardware and software issues using diagnostic tools, troubleshooting techniques, and research.
- Conducts ongoing investigation identifying methods for improving the use of existing hardware, software, and documentation.
- Assists in the design and configuration of distributed computer systems and applications pertaining to desktops, servers, all other hardware and software, communication devices, and user training.
- Installs, configures, implements and supports all enterprise-wide hardware and software in use by the Commission.
- Manage O365 environment.
- Provides project management assistance on information technology initiatives.
- Trains users in all approved software and hardware equipment use.
- Researches and implements upgrades and equipment additions.
- Revises and implements solutions that make efficient use of the computer operations for every level of staff.
- Maintains computer and software inventories and corresponding documentation.
Benefits
- Annual and Sick Leave benefits
- Nine paid holidays and one Personal Holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
- Retirement plan options, including employer contributions
- Flexible Spending Accounts
- Tuition waivers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
