DISTRIBUTED COMPUTER SYSTEM SPECIALIST - 77060231

State of Florida•Saint Petersburg, FL

7d•$60,000 - $67,000•Onsite

About The Position

The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes with vital working lands and waterways; where natural resources are valued and safely enjoyed by all; and wherein natural systems support vibrant human communities and a strong economy. Our Mission: Managing fish and wildlife resources for their long-term well-being and the benefit of people. Every organization has an identity that is forged not only by what it does, but by how it conducts itself. The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient, ethical, collaborative and committed to the vitality of the state and its environment. Assist the computer operation manager in providing distributed systems support to the Fish and Wildlife Research Institute. This includes, but is not limited to: Serving in an administrative role responsible for the configuration, management, monitoring, and troubleshooting of Windows and Linux servers in a hybrid on-premises\cloud environment as well as any network hardware and connectivity issues across the St. Petersburg campus and remote facilities. Providing rapid response to operational, performance, or security alerts. Review vulnerability assessments and apply any recommended security patches and adjustments to maintain security baselines. Manage identity access through Active Directory and Microsoft Entra ID. Responsible for the routine backup of all FWRI data servers and functions as a backup email system administrator. Support the on-premises Veritas backup system and ensure the integrity of Azure backups. Manage Azure storage accounts and ensure compliance with data management lifecycle standards. Maintain a backup tape inventory for FWRI and the remote inventory in Tallahassee. Resolve complex endpoint issues - providing guidance and solutions to technical and non-technical staff. Serve as a point of escalation for issues that cannot be resolved by the helpdesk. Manage device enrollment, configuration profiles, and application deployments to maintain endpoint standardization in Microsoft Intune. Automate troubleshooting and deployment workflows in PowerShell. Assist in the planning, design, testing and configuration of network computing resources in response to agency wide computing mandates to ensure timely compliance. Assist in the orderly upgrade of computing resources to ensure uninterrupted service to FWRI during any transitions. Assist with the planning and execution of database, server, and data migrations to Microsoft Azure. Create and maintain documentation of processes and procedures related to work completed. Contribute to the creation of knowledge base articles to assist end users with understanding and resolving issues. Performs related work as required. Participate in public outreach efforts as appropriate.

Requirements

Six years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems; or
A bachelor's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems and two years experience in computer systems analysis, computer programming or in planning or designing distributed computer systems can substitute for the required experience.
Knowledge of distributed processing operations, procedures and equipment, problem solving techniques and computer and software.
Ability to process information logically and solve problems; develop training programs related - to distributed processing; monitor and resolve problems with distributed systems components; identify and define user task needs; communicate effectively; and plan, organize and coordinate work assignments.
Work additional hours when maintenance/ installations require.

Nice To Haves

Cisco Certified Network Associate (CCNA) or better.
Microsoft Azure Administrator (AZ-104)
VMware Certified Technical Associate – Data Center Virtualization (VCTA-DCA) or better.

Responsibilities

Serving in an administrative role responsible for the configuration, management, monitoring, and troubleshooting of Windows and Linux servers in a hybrid on-premises\cloud environment as well as any network hardware and connectivity issues across the St. Petersburg campus and remote facilities.
Providing rapid response to operational, performance, or security alerts.
Review vulnerability assessments and apply any recommended security patches and adjustments to maintain security baselines.
Manage identity access through Active Directory and Microsoft Entra ID.
Responsible for the routine backup of all FWRI data servers and functions as a backup email system administrator.
Support the on-premises Veritas backup system and ensure the integrity of Azure backups.
Manage Azure storage accounts and ensure compliance with data management lifecycle standards.
Maintain a backup tape inventory for FWRI and the remote inventory in Tallahassee.
Resolve complex endpoint issues - providing guidance and solutions to technical and non-technical staff.
Serve as a point of escalation for issues that cannot be resolved by the helpdesk.
Manage device enrollment, configuration profiles, and application deployments to maintain endpoint standardization in Microsoft Intune.
Automate troubleshooting and deployment workflows in PowerShell.
Assist in the planning, design, testing and configuration of network computing resources in response to agency wide computing mandates to ensure timely compliance.
Assist in the orderly upgrade of computing resources to ensure uninterrupted service to FWRI during any transitions.
Assist with the planning and execution of database, server, and data migrations to Microsoft Azure.
Create and maintain documentation of processes and procedures related to work completed.
Contribute to the creation of knowledge base articles to assist end users with understanding and resolving issues.
Performs related work as required.
Participate in public outreach efforts as appropriate.

Benefits

State of Florida employees enjoy top-tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out-of-pocket contributions.
State employees also enjoy the option of selecting between the FRS Pension Plan and the FRS Investment Plan for retirement.
As an additional benefit, state employment affords you the opportunity to take part in the tuition waiver program within the state university and community college systems.
Health Premiums $25.00- Single / $90.00- Family Biweekly
No Cost $25,000 Life Insurance
Nine Paid State Holidays, One Personal Holiday per year
4 hours Annual Leave and 4 hours Sick Leave accrued Biweekly
Retirement Plan Options
State University and College Tuition Waiver Program
On the Job Trainings
Support for family planning, including paid maternity leave, adoption benefits, Family and Medical Leave Act (FMLA), Family Supportive Work Program (FSWP), and paid leave for family and medical responsibilities for eligible employees.
Paid administrative leave for mentoring, volunteering, voting, and other reasons because we understand the importance of giving back to the community.
For a more complete list of benefits, visit https://www.mybenefits.myflorida.com/.