Distance Learning Operations Specialist

Carolina Biological Supply Company • Burlington, NC

435d

About The Position

The Distance Learning Operations Specialist plays a crucial role in supporting the Distance Learning (DL) Operations Manager by managing product information and assisting customers throughout the proposal, onboarding, and ordering processes. This position requires a strong understanding of operations and product management, as well as experience with content management systems and Salesforce.

Requirements

• Associate or bachelor's degree in business preferred.
• 7-10 years of experience in operations/product management, manufacturing, drop box or similar content management system and Salesforce preferred.
• Project Management training/experience a plus.
• Ability to effectively plan, implement, and monitor self-directed and group projects.
• In-depth knowledge of JD Edwards.
• Excellent written and oral communication skills.
• Strong database management skills.
• Advanced Excel skills.
• Problem-solving skills.
• Strong organization skills and presentation skills.
• High attention to detail.
• High-energy, motivated, open-minded, and creative.
• Ability to work in a team environment.
• Ability to network and create partnerships across functional areas of the business.

Nice To Haves

• Project Management training/experience
• In-depth knowledge of JD Edwards

Responsibilities

• Organize new and existing product proposals.
• Assist with forecasts for current and new products based on customers' schedules and needs.
• Enter new products/kits in the New Product Portal.
• Monitor samples and shipments of kits to students and bookstores to ensure accuracy.
• Create packing lists for kits when required.
• Create and maintain drop boxes.
• Create and maintain weblinks for kits when required.
• Create Comp Orders for Digital/Virtual Labs.
• Request and maintain PID numbers for customers.
• Perform other administrative duties as required.

What This Job Offers

• Job Type: Full-time
• Industry: Miscellaneous Manufacturing
• Education Level: Associate degree