Distance Learning Operations Specialist

Carolina Biological Supply CompanyBurlington, NC
435d

About The Position

The Distance Learning Operations Specialist plays a crucial role in supporting the Distance Learning (DL) Operations Manager by managing product information and assisting customers throughout the proposal, onboarding, and ordering processes. This position requires a strong understanding of operations and product management, as well as experience with content management systems and Salesforce.

Requirements

  • Associate or bachelor's degree in business preferred.
  • 7-10 years of experience in operations/product management, manufacturing, drop box or similar content management system and Salesforce preferred.
  • Project Management training/experience a plus.
  • Ability to effectively plan, implement, and monitor self-directed and group projects.
  • In-depth knowledge of JD Edwards.
  • Excellent written and oral communication skills.
  • Strong database management skills.
  • Advanced Excel skills.
  • Problem-solving skills.
  • Strong organization skills and presentation skills.
  • High attention to detail.
  • High-energy, motivated, open-minded, and creative.
  • Ability to work in a team environment.
  • Ability to network and create partnerships across functional areas of the business.

Nice To Haves

  • Project Management training/experience
  • In-depth knowledge of JD Edwards

Responsibilities

  • Organize new and existing product proposals.
  • Assist with forecasts for current and new products based on customers' schedules and needs.
  • Enter new products/kits in the New Product Portal.
  • Monitor samples and shipments of kits to students and bookstores to ensure accuracy.
  • Create packing lists for kits when required.
  • Create and maintain drop boxes.
  • Create and maintain weblinks for kits when required.
  • Create Comp Orders for Digital/Virtual Labs.
  • Request and maintain PID numbers for customers.
  • Perform other administrative duties as required.
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