Distance Learning Coordinator/LMS System Administrator

University of Wisconsin Oshkosh • Oshkosh, WI

164d • $65,000

About The Position

The University of Wisconsin Oshkosh Center for Community Development, Engagement and Training (CCDET) is recruiting a staff member to perform duties related to system administration of its Cornerstone OnDemand Learning Management System (LMS); as well as distance learning coordination of online course development and delivery, monthly newsletter publications, and maintaining related website materials. This position will work in cooperation with state, county and/or other contracted trainers and training program designers. This position requires a high degree of accuracy, excellent critical thinking skills, attention to detail, the ability to work well in a team environment, as well as being a self-initiator.

Requirements

• Master's Degree
• 4-6 years of experience with database management or Learning Management Systems administration
• 4-6 years of experience creating and updating web pages using HTML coding
• 4-6 years of experience developing websites using software such as WordPress, Dreamweaver, etc.
• 4-6 years of experience with eLearning design and development software that is used for online course development such as Adobe Captivate, Articulate, Camtasia or other eLearning software
• 4-6 years of experience designing/laying out an online course
• Knowledge of principles of adult education and instructional design
• Experience developing Learning Centers and publishing online courses in a Learning Management System
• Experience using graphics and audio editing software
• Experience using Microsoft Word, PowerPoint and Publisher
• Experience using Microsoft Excel with expertise in charts, graphs and reporting
• Demonstrate ability to execute initiatives on time and on budget
• Proven ability to work independently; excellent time management with a strong attention to detail
• Demonstrated ability to manage complex tasks with a high degree of accuracy and follow-through
• Demonstrated ability to communicate effectively in both written and verbal formats
• Must have a valid driver's license and the ability to become a university authorized driver at the time of appointment.

Nice To Haves

• Demonstrated ability to handle multiple projects, prioritize projects and deliverables, adapt to change quickly and meet deadlines on multiple projects
• Demonstrated ability to lead or facilitate teams, evidenced by successfully guiding at least one work group or project team to meet defined objectives, timelines, and deliverables.

Responsibilities

• Publish the monthly edition of the W-2 Training Times newsletter using appropriate publication software.
• Publish the monthly edition of the Child Support Training Times newsletter using Microsoft Publisher or another publication software.
• Enter data for workshops using Cornerstone OnDemand LMS software.
• Verify workshop information including topic, site, trainer, date, and time.
• Enter registration and completion transactions into Cornerstone OnDemand software.
• Assist in proofing printed and electronic materials generated by Cornerstone OnDemand LMS software.
• Modify and revise correspondence to adhere to database parameters.
• Develop, generate and send correspondence.
• Answer inquiries about workshops.
• File correspondence and registrations.
• Provide technical and customer support to other LMS users.
• Recognize discrepancies, problems, and errors to determine where enhancements or revisions must be made.
• Use Cornerstone OnDemand Reporting to develop, revise and test reports to ensure efficiency within the CCDET registration services.
• Develop and maintain the DCF/DFES/Partner Training Team webpages on the DCF server, including the Trainer's Resource webpage and the Trainer's Curriculum webpage.
• Ensure links within the websites are accurate and accessible.
• Administer over the DCF/DFES/Partner Training Team (PTT) SharePoint site for storage of training materials and online course content to be published in the Learning Center.
• Publish online courses via Cornerstone OnDemand LMS.
• Provide a structure for BETA TESTING online courses before they are published to Production in the Cornerstone OnDemand Learning Center.
• Maintain and revise online courses.
• Use Cornerstone OnDemand Reporting to develop, revise and test reports for use in LMS data integrity efforts.
• Perform data integrity global updates in the Cornerstone OnDemand LMS.
• Help determine the need for database modifications at the system level.
• Assist in maintaining the structure of the Cornerstone OnDemand LMS database and security.
• Troubleshoot software and computer issues offering technical support through phone and/or email.
• Troubleshoot and solve statewide registration problems and issues.
• Plan, schedule, implement, and evaluate registration services.
• Use previously developed written training materials to produce high quality online course materials using Adobe Captivate or Articulate.
• Provide narration and closed captioning to online courses.
• Edit audio files as needed to meet project needs.
• Provide consultation on methodologies, techniques, and adult learning theory for DCF/DFES/Partner Training Team related distance learning projects.
• Collaborate and communicate with subject matter experts.
• Implement quality assurance and BETA testing for all online training developed.
• Resolve technical issues in online courses.
• Edit, update and modify existing online courses to provide updated materials.
• Coordinate with LMS registration team to publish online materials/courses.
• Attend CCDET All Staff Meetings (as scheduled).
• Maintain a working knowledge of CCDET projects.
• Serve as a resource for other CCDET staff as well as partner staff, as needed.
• Under the general direction of the CCDET Executive Director, develop mutually beneficial partnerships with CCDET staff, partner staff, and UW Oshkosh staff.
• Maintain positive relationship with agency management, trainers, and staff.
• Compile, write, and produce regular and ad hoc reports.
• Distribute regular and ad hoc reports.

Benefits

• Starting at $65,000 and commensurate with experience

What This Job Offers

• Industry: Educational Services
• Education Level: Master's degree