Dispute Resolution Specialist
Forum Credit Union•Fishers, IN
470d
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About The Position
The Dispute Resolution Specialist at FORUM Credit Union plays a vital role in assisting members with financial challenges, particularly in resolving disputes related to Debit card transactions. This position involves investigating chargebacks, fraud claims, and discrepancies while providing compassionate support to members. The specialist will collaborate with external vendors and internal teams to ensure compliance and improve processes, ultimately enhancing member satisfaction.
