Entegra Dispute Analyst

Sodexo•North Bethesda, MD

5d•Remote

About The Position

Entegra’s Finance team is currently searching for a Disputes Analyst. This position is responsible for Working within Entegra as well as with Supply Managers, Manufacturers, and Clients and staying up to date with the quantity of disputes moving through the process. This is a remote position with the preferred candidate residing in the Eastern or Central Time Zone.

Requirements

Bachelor’s degree in accounting or finance
Minimum 5 years of accounting and accounts receivable experience
Advanced proficiency in Microsoft Excel and Power BI, supported by strong overall computer literacy
Strong attention to accuracy and detail including the ability to prove accurately.
Ability to work collaboratively within a team environment towards the successful establishment of set goals and objectives.
Ability to adapt quickly and learn new tasks independently.
Client-facing experience with a focus on delivering exemplary customer service to both internal and external clients.
Ability to work with databases, analyze data, and provide detail summary reporting of complete data Analysis
Exceptional research, analytical skills, written, interpersonal, and communication skills with a commitment to a high level of customer service.
Ability to work in a fast-paced environment, demonstrating a flexible approach with short deadlines.
Ability to plan and manage multiple competing priorities and deadlines and work independently with minimum supervision.
Sound judgment, analytical, and problem-solving skills with the ability to devise strategies from appropriate data.
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Functional Experience - 2 years

Responsibilities

Responsible for reviewing disputed support from Clients/Manufacturers and sending support to the appropriate parties after review
Update record in database showing that Client/Manufacturer are disputing the short payment and change status as it moves through the dispute process.
Ensure that each dispute receives a response and document the response in system
Coordinate meetings with appropriate parties to discuss responses but all disputes must be closed in timely manner.
Provide documentation to appropriate teams if needed if resolution of dispute removes exclusion.
Recommend improvements in processes and procedures to ensure effective, efficient operations. Collaborating with other departments on process improvements
Drive escalations as needed to leadership
Perform other duties as assigned.