Display Coordinator/Office Assistant

Havertys•Mobile, AL

55d

About The Position

Maintains display standards of showroom in accordance with Corporate Display Standards. Process customer sales, process payment transactions, answer phones, and schedule deliveries.

Requirements

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
One to three years of monetary or cash handling experience highly preferred, i.e., Banking, Customer Service, Data Entry, Office Administration, Medical Records, etc.
General computer skills required with a working knowledge of Microsoft Word, Excel and O365 preferred
Strong math skills
Excellent communication and customer service skills
Ability to multi-task
Highly organized
Must be able to follow oral and written instructions
Must be able to work independently while using discretion
Candidates must successfully complete a physical assessment to be considered for the position.

Responsibilities

Arranges and presents merchandise on showroom floor based on Best Seller Report and Display Plan.
Coordinates and displays accessories and accent pieces based on Corporate Display Standards.
Completes Display Coordinator Weekly Checklist and reviews with Display Manager and/or General Manager.
Tags accessories according to Corporate Display Standards.
Tracks accessories sales using Best Seller Report.
Marks down, appropriately displays and moves out accessories that are not selling as indicated by Best Seller Report.
May be required to provide administrative and/or housekeeping support.
Balances cash fund every morning and evening
Completed opening/closing procedure checklists daily
Prepares reconciles bank deposits
Processes customers' sales and payments accurately
Maintains an organized and secure office environment
Answers incoming calls, distributes calls/messages, manages stores voicemail
Handles customer complaints, initiates and follows up on existing customer service tickets
Reviews Outstanding Customer Transactions
Verifies scheduled deliveries are in the appropriate status to be routed
Schedules deliveries
Ensures POs are present for out of stock product
Contacts customers when products have arrived locally for pickup
Files and/or prepares daily paperwork