Dispensary Tech

AYR Wellness•Dayton, OH

56d

About The Position

The Dispensary Technician is responsible for providing our patients with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Dispensary Technician fosters an environment that is compassionate, genuine, and respectful. Dispensary Technicians are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. AYR Wellness is dedicated to becoming the foremost provider of sustainably grown premium cannabis products to our communities.

Requirements

Must possess basic math, computer, and cash handling skills.
Ability to coordinate and problem solve in a professional manner.
Must be 21 years of age or older.
Able to pass all background checks
Maintain regular and punctual attendance.
Must be able to communicate effectively with patients/caregivers and team members.
Experience with cash handling and POS/inventory control systems.
Prior experience working in a high-volume environment.
High school diploma/GED required
1-3 years' experience working in retail or other customer service position, cannabis experience is a plus

Nice To Haves

cannabis experience is a plus

Responsibilities

Provides knowledge, expertise, guidance, and a personalized experience to each patient by explaining potential benefits of the Premium Cannabis products offered.
Ensures patient questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately
Oversees patient intake process, ensuring that appropriate patient records and paperwork are submitted, and confidential information is maintained appropriately.
Accountable for accurately receiving, coordinating, and fulfilling patient orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with AYR Wellness, local and state policies.
Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Patient first" acuity
Follows compliance practices and prevents the diversion of medical cannabis to anyone other than authorized patients.
Assists in processing and monitoring floor stock and participates in daily inventory counts.
Assists in fostering a positive work environment, treats everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis".
Performs opening and closing procedures.
Above all else, act as the critical link between AYR Wellness and our patients by providing an amazing, stress-free and helpful patient experience.
Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready