Dispensary Supervisor II

Vireo Health • Burnsville, MN

3d • $60,000 - $65,000 • Onsite

About The Position

The Dispensary Supervisor II oversees higher-level store operations, inventory systems, and team leadership. This role focuses on compliance, performance analysis, and operational efficiency while supporting the General Manager in all aspects of store management.

Requirements

• Must have a college degree.
• Excellent corporate communications skills, including advanced knowledge of Microsoft Office programs.
• Must have integrity and be reliable.
• 2+ years of retail leadership or management experience.
• Ability to effectively resolve heightened interactions with patients and staff.
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• Ability to troubleshoot technical issues and coordinate with IT and technical support to correct them.
• High-level critical thinking, attention to detail, and ability to create and review data metrics.
• Must be comfortable handling high-volume cash.
• Must be able to individually lift up to 50lbs.
• Must be able to work in an environment with moderate to loud noise level.
• Must be able to work a flexible schedule to include weekends, nights and holidays a minimum 45 hours per week, and additional time as needed.

Responsibilities

• Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs.
• Take charge and lead the team with clarity and confidence.
• Hire, onboard, schedule, and coach—you're the one who keeps the team thriving.
• Step in with constructive feedback or discipline when needed, always with growth in mind.
• Be the mentor newer supervisors look up to—you set the tone for leadership.
• Ensure every customer interaction is memorable, positive, and consistent.
• Handle high-stakes service issues with poise and help shape how we train the team to do the same.
• Own the flow of products—manage orders, track inventory, and ensure every shelf is stocked with intention.
• Dive into sales and inventory data to find the story in the numbers.
• Keep the vault tight, the layout smart, and the product mix optimized for success.
• Monitor transaction accuracy, perform audits, and ensure everything aligns with company and legal protocols.
• Maintain safes and change funds with precision and professionalism.
• Be the point person during inspections—you’ve got the knowledge and the systems down.
• Analyze sales trends and help plan promos that move the needle.
• Share feedback and ideas that make our store more effective, more profitable, and more engaging.
• Lead training programs that elevate the entire team’s game.
• Develop SOPs and resources that set the standard.
• Help everyone—from new hires to seasoned staff—stay sharp and informed.
• Confidently run the entire store when leadership is out.
• Jump into any role needed to keep things moving and the team supported.
• Adhere to and uphold all security measures and safety policies
• Support the dispensary management team in ensuring company standards, compliance policies and Minnesota state regulations are followed.

Benefits

• Competitive benefits offered: (Medical, dental, vision, HSA/FSA Dependent Care, life)
• Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level