Dispensary Store Manager - Bud & Rita's of Niles

Nature's Grace and Wellness•Niles, IL

14h

About The Position

Working in retail with us isn't just a job-it's an experience. We're looking for high-energy individuals who thrive in a fast-paced environment and take pride in delivering exceptional customer service. Our team goes beyond the basics, creating memorable, one-of-a-kind experiences for every customer who walks through our doors. If you're someone who brings enthusiasm, attention to detail, and a genuine passion for helping others, you'll fit right in. Dispensary Manager Job Description Position Overview The Dispensary Manager oversees / facilitates the daily operations and transactions of the dispensary, handling the needs of all customers and developing a professional team that is passionate about cannabis. The Manager reports directly to the General Manager and works with Company leadership to ensure the facility's sound recordkeeping and compliance with local and state regulations. Priorities include the implementation of dispensary policies, oversight and management product inventory and development and supervision of dispensary staff. The Manager is also responsible for overseeing marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.

Requirements

Familiarity with point-of-sale systems.
Practical and pro-active thinking
Attention to detail, organized and patient
Multitasking
In depth knowledge of cannabis
Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations
Ability to communicate clearly and effectively in all situations with staff and customers.
Ability to work under pressure without losing composure.
Friendly, warm personality.
Associate's Degree or equivalent preferred
3+ years management experience required
2+ years of cannabis retail experience required
Must be able to pass a background check
Must be 21 years of age
Must possess a valid license or state ID
Must be available to work varied hours and/or days, including nights, weekends, and holidays
Bending, and lifting up to 50 pounds by themselves and 75+ pounds with a buddy, ability to be on standing or sitting for long periods of time.
Ability to pass a Federal background check

Responsibilities

Ensure the dispensary's compliance with security, inventory and local and state regulations
Manage and inspire staff to deliver the highest level of customer service
Ensure the safety and satisfaction of every customer and employee
Responsible for providing a high level of education and development for staff pertaining to cannabis strains, edibles, concentrates and consumption mechanisms
Create budgets and forecast sales based on principles of retail business and experience
Set sales, service, and profit goals and lead staff to exceed them
Work closely with the buyer to procure an adequate supply of quality products
Fulfill staffing needs and coordinate scheduling
Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service
Implement and manage dispensary policies and procedures directed by the company
Document financial, Inventory and customer trends; maintain sales and purchasing reports
Manage and maintain dispensary sales and inventory management software
Ensure employees follow company protocols.
Review performance of dispensary employees on a regular basis.
Lead morning meetings to direct sales goals, address employee concerns and prepare the team for the day ahead.
Create a warm and welcoming environment for staff and customers
Routinely work with vendors and community members
Other duties as assigned