Dispensary Sales Associate

C3 Industries • Hamden, CT

372d

About The Position

At High Profile our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion. We are looking for a Sales Associate to join the High Profile dispensary team, who can help guide customers through the process of understanding, selecting, and acquiring products that fit their needs, while providing world class customer service.

Requirements

• High school diploma or General Education Diploma (GED).
• Excellent customer service and communication skills.
• Basic computer and information technology skills.
• Must be at least 21 years of age and be able to pass a background check.
• Must be eligible to obtain any necessary state and industry specific worker's permit(s).

Nice To Haves

• Previous experience as a Budtender preferred but not required.
• Previous experience using a Point of Sale (POS) system preferred but not required.
• Working cannabis product knowledge (flower, edibles, vape cartridges, topical lotions, tinctures, RSO, etc.).
• Basic understanding of the medical benefits of specific Cannabis products.
• Ability to work with a team as well as independently.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Greet customers upon arrival and perform initial check-in by checking required ID's.
• Assist new customers with questions and state required forms; update customer information in point of sale (POS) system.
• Ensure the presence of the waiting room, and sales floor is well maintained and stocked during down time.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments, or per request.
• Fill online orders in a quick and efficient manner; greet and checkout curbside customers ensuring compliance with state regulations.
• Handle customer complaints in a professional manner; escalate to management when needed.
• Maintain product knowledge and keep up on current cannabis trends.
• Accurately use and maintain Point of Sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Assist with intake of product, inventory counts and additional audits on a regular basis.
• Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
• Maintain compliance with local and state regulations, company policies and SOPs.

What This Job Offers

• Industry: Crop Production
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees