Dispensary Retail Associate - Phyto

DCM IncWashington, DC
11dOnsite

About The Position

Growing medical and recreational cannabis manufacturers on the East Coast. Our mission is simple: grow the highest-quality weed at prices everyone can afford. We're looking for passionate people to join us in our mission to democratize cannabis-or as we like to say, to "Weed the People." With a dialed-in grow operation and a bold new brand refresh, we're ready to dominate the MD/DC market-and have a little fun while we're at it. Our Retail Associate is responsible for product knowledge, the sale of products, customer/patient experience, and maintaining a clean and organized work environment. This individual will also assist customers/patients with their purchases, recommend suitable products, address concerns, and ensure that the sales floor is adequately stocked at all times. It is imperative that this individual have a passion for the cannabis industry, a strong knowledge of cannabis products, and experience managing a successful retail team.

Requirements

  • For legal reasons, all employees need to be at least 21 years of age.
  • We ask that you have at least a high school diploma/GED.
  • You will be asked to pass a Federal and State criminal history background check.
  • We ask that you have a minimum of two (2) years of retail or food service experience, with two (2) years of cannabis experience preferred.
  • We ask that you have a minimum of two (2) years of METRC experience.

Nice To Haves

  • A passion for the cannabis culture.
  • Comprehensive knowledge of industry and industry-related trends.
  • Strong attention to detail.
  • Excellent listening, negotiation, and presentation skills.
  • Excellent verbal and written communications skills.
  • Excellent customer service.
  • Creative quick thinking to serve as a problem solver with a positive outlook.
  • Ability to foster collaboration, be a team player, though also independent and self-motivated.
  • Coachable and can take full ownership of personal development, regularly soliciting feedback from teammates including those supervising, colleagues, and supervisor/s.
  • Performance driven to exceed sales goals.
  • Ability to work at a fast pace in a high production environment!
  • Comply with all HR policies including confidentiality and non-disclosure.
  • Maintain open communication with the management team and other co-workers.
  • Strong work ethic, integrity, and desire to be accountable, transparent and proactive.

Responsibilities

  • Follow company policies and procedures to ensure safe, efficient, and compliant operations.
  • Ensure that the dispensary is always adequately stocked, clean and well organized.
  • Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge.
  • Ensure high levels of customer/patient satisfaction through excellent service and professionalism.
  • Meet with customers/patients to discuss their evolving needs and assess the quality of the company's relationship with them.
  • Counsel customers/patients regarding the use of cannabis and cannabis-infused products, including dosages, forms, effects, and side effects.
  • Conduct sales transactions, accurately inputting all necessary data regarding transactions and inventory in the Point-of-Sale (POS) system.
  • Operate cash register and handle cash transactions accurately.
  • All other duties as necessary.

Benefits

  • Health Insurance: Medical, Dental & Vision
  • Employee Assistance Plan
  • Short-Term Disability
  • Life Insurance AD&D
  • 401K
  • DCM Product/Merch Discounts
  • Paid Time Off
  • Competitive pay
  • Industry Discounts
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