Dispensary Manager - GrowHealthy (Miami)

iAnthus Capital • FL

79d • $60,000

About The Position

At iAnthus, we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief. The Dispensary Manager will assume a central role in the daily operations and sales management of the dispensary, actively contributing to its growth and overall success. This position involves a primary focus on staff training and development, driving sales, maintaining exceptional patient and customer service, upholding brand integrity, and efficiently managing all aspects of dispensary operations.

Requirements

• Bachelor's degree preferred
• A minimum of 4 years of exceptional leadership, management, communication and training skills in a customer-centric sales environment. Previous store management experience preferred
• Must be able to pass a Florida Department of Health Office of Medical Marijuana Use Level 2 Background Screening
• Must possess the ability to process information/merchandise through POS register system
• Must possess the ability to use computers and technology for information, and to access information necessary to complete the job

Nice To Haves

• Business, Marketing, Retail, or related field preferred
• Excellent interpersonal, verbal, and written communication skills
• Good planning, organizational and time management skills
• Ability to lead, delegate, and motivate staff
• Ability to maintain composure under pressure
• Knowledge of the Florida Medical Marijuana Rules & Regulations is a plus

Responsibilities

• Lead, motivate, inspire, and coach employees to create a patient-centric environment resulting in a memorable and positive patient experience, building patient retention, strong relationships, and brand awareness and loyalty
• Deliver exceptional patient service by observing, listening, interacting and following up with patients to ensure satisfaction and issue resolution
• Maintain compliance with all company policies and procedures, including but not limited to inventory reporting, employee reporting, patient reporting, and packaging
• Maintain a clean and safe environment for all employees and patients to include sales floor, back room, manager offices and restrooms
• Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
• Provide positive and constructive feedback to help employees meet expectations and goals
• Ensure the implementation and effective application of information, tools, and systems required to meet patient needs
• Recruiting, hiring, and training employees in compliance with all Human Resources policies and procedures
• Spearhead merchandising, operations, marketing, and execution of store and company standards
• Participate in networking and creating positive relationships within the community
• Initiate and support change in policies, procedures, and products as the company grows
• Responsible for performance management of all employees in partnership with Human Resources
• Responsible and accountable for store P&L and controllable expenses
• Responsible for all store opening and closing procedures
• Responsible for all cash handling procedures and inventory management
• Responsible for staff scheduling
• Other duties as assigned by Senior Management

Benefits

• 20 days of accrued Paid Time Off
• 10 Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, and Transit Benefits
• Employer Paid Short-Term Disability and Life Insurance
• Wellness Program
• Employee Assistance Program
• Ability to work in a growing company where your talents and skills can have a positive impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree