Dispensary Concierge

Ritual DispensaryBaltimore, MD
387d$31,200 - $31,200

About The Position

The Dispensary Concierge at Ritual is responsible for providing a welcoming and informative experience for patients and customers as they enter the dispensary. This part-time role involves assisting with check-in duties, managing customer flow, and ensuring a clean and organized environment. The Concierge will engage with customers, provide information about products, and support the overall operations of the dispensary.

Requirements

  • Minimum 21 years of age.
  • Must be able to pass a background check (no felony convictions).
  • 2 years of retail and/or customer-facing experience.
  • Flexible schedule including weekend, evening, and holiday shifts.
  • Knowledge of cannabis and medical marijuana is preferred.
  • High School Diploma or equivalent.

Nice To Haves

  • Knowledge of cannabis and medical marijuana.

Responsibilities

  • Welcome and inform patients and customers as they arrive at Ritual.
  • Assist with check-in duties or processing intake where needed.
  • Perform cleaning duties, such as sweeping, mopping, and sanitizing.
  • Help ensure a smooth close process at the end of business.
  • Open the door for all patients/customers entering and exiting the building.
  • Line up patients/customers in the lobby according to medical or Adult-Use status.
  • Engage patients/customers in conversation while they wait and inform them about current promotions.
  • Supervise all visitors, including collection of identification and maintaining log book records.
  • Assist vendors with larger deliveries and check-in when applicable.
  • Gather curbside orders and relay them to the Patient Care Advisor for processing.
  • Answer the phone when check-in is busy.
  • Perform any other duties assigned by management.

Benefits

  • Part-time position with flexible scheduling.
  • Competitive pay at $15.00 per hour.
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