Dispensary Associate (Full Time) - MPX (Pennsauken)

iAnthus Capital•Pennsauken, NJ

11h

About The Position

The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations.

Requirements

Must be at least 21 years old, have a valid driver’s license and reliable transportation
Experience in retail, hospitality or patient services, preferred
Must be able to work a flexible schedule (nights and/or weekends)
Excellent verbal and written communication skills, along with basic math skills
Participates and embraces a highly motivated team environment
Experience in a fast paced, high transaction environment, preferred
Strong organizational and decision-making skills
Must be computer literate – POS experience is desirable
High school graduate
Excellent verbal and written communication skills
Basic math skills.
Ability to work in a team environment
Experienced in a fast paced, high transaction environment.
Having good organizational skills.
Having decision making skills.
Being analytical.
Being detail oriented.
Being proactive.
Ability to work a minimum of 8 hours a day and rotating shifts;
Flexible schedule availability including nights, weekends and holidays;
Ability to lift, push, and pull 50 pounds;
Ability to sit, squat, bend, and kneel repetitively throughout a work day;
Ability to stand for extended periods of time;
Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs;
Ability and willingness to work in the following conditions: General office environment; Extended computer usage; Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.

Responsibilities

Engage and educate patients in a positive manner
Ensure patient intake forms are accurate and complete
Assist in qualifying patients for our Verified Financial Hardship (VFH) program
Maintain compliance with all local and state regulations
Perform general office work, such as filing records, operating copy machines, and using email
Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
Consistently deliver excellent, and compassionate patient services
Participate in monthly product inventory review
Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience.
Proficient on HIPAA and confidentiality requirements.
Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
Current on product knowledge and proper dosage.
Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations.
Reviewing and updating patient educational materials
Participating in quarterly team meetings.
Reviewing sales daily and best practices to achieve goals, with team members.
Trained on patient services, including patient intake, product knowledge and proper dosage
Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals.
Delivering excellent, and compassionate patient services.
Being an iAnthus brand ambassador and representing the brand appropriately.
Building relationships with community leaders and trust from our neighbors.
Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service.
Ensuring adherence to iAnthus’s cultural principles.
Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness.
Participates and embraces a highly motivated team environment.
Implementing brand sales marketing strategies.
Additional duties as assigned.

Benefits

12 days of Paid Time Off
Nine Paid Holidays
Paid Sick Leave
Paid Parental Leave
Medical, Dental, Vision, FSA, HSA, and Transit Benefits
401(k)
Employer Paid Short-Term Disability and Life Insurance
Employee Assistance Program
Employee Discount
Monthly Retail Bonus Incentive Program
Ability to work in a growing company where your talents and skills can have a positive impact