Dispensary Associate

Acreage Holdings, Inc.•Camden, NJ

63d

About The Position

The Dispensary Associate is responsible for interacting with, educating, and advising customers face-to-face and by phone, record-keeping, assisting with inventory and cash management and interacting with local service providers. The Dispensary Associate will be cross-trained in all order fulfillment activities which include preparing orders, entering product information, calling customers with product requests, checking ID's and admitting customers. Excellent work environment with a full benefit package offered including medical, dental, vision, 401(k) plan, pet insurance, life insurance, short- and long-term disability insurance, paid time off, holidays, and other paid leaves of absence.

Requirements

High school diploma or equivalent
Able to pass a state mandated background check
Must be at least 21 years of age
Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
Outstanding phone and in-person customer service skills
Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
Demonstrated proactivity, flexibility, adaptability and multi-tasking
Ability to maintain confidentiality and ethical conduct
Skill in accurate cash management and inventory control
Strong written and oral interpersonal communication skills
Ability to effectively plan and prioritize
Ability to focus; attention to detail
Ability to work effectively as part of a team
Absolute reliability and honesty

Nice To Haves

2 years post-secondary education in a related field preferred
2+ years' experience in a fast-paced client-service intensive industry - hospitality and retail backgrounds preferred
Familiarity with history and varieties of medical marijuana preferred but not required

Responsibilities

Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
Maintains member records in compliance with State law and Company policy
Answers questions about the law and the Company from members and others
Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
Assists Dispensary Manager with inventory and cash management, daily and weekly
Maintains a clean, safe, welcoming environment inside and outside the facility
Other duties may be assigned by the General Manager according to Company needs