About The Position

The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations.

Requirements

  • Must be at least 21 years old, have a valid driver’s license and reliable transportation
  • Experience in retail, hospitality or patient services, preferred
  • Must be able to work a flexible schedule (nights and/or weekends)
  • Excellent verbal and written communication skills, along with basic math skills
  • Participates and embraces a highly motivated team environment
  • Experience in a fast paced, high transaction environment, preferred
  • Strong organizational and decision-making skills
  • Must be computer literate – POS experience is desirable
  • High school graduate
  • Ability to pass a criminal background check as it pertains to NYS guidelines

Nice To Haves

  • Experience in retail, hospitality or patient services, preferred
  • Excellent verbal and written communication skills
  • Basic math skills
  • Ability to work in a team environment
  • Experienced in a fast paced, high transaction environment
  • Having good organizational skills
  • Having decision making skills
  • Being analytical
  • Being detail oriented
  • Being proactive

Responsibilities

  • Engage and educate patients in a positive manner
  • Ensure patient intake forms are accurate and complete
  • Assist in qualifying patients for our Verified Financial Hardship (VFH) program
  • Maintain compliance with all local and state regulations
  • Perform general office work, such as filing records, operating copy machines, and using email
  • Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
  • Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
  • Participate in 1-minute meetings at the start of every shift to ensure uniformity in message and goals
  • Consistently deliver excellent, and compassionate patient services
  • Participate in monthly product inventory review

Benefits

  • Paid Sick Leave
  • Paid Parental Leave
  • Wellness Program
  • Employee Assistance Program
  • Product Discounts
  • 401K
  • Ability to work in a growing company where your talents and skills can have a positive impact
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