Dispensary Associate (Full-Time) - Health For Life (Bethesda)

iAnthus Capital • Bethesda, MD

135d • $18

About The Position

The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations.

Requirements

• Must be at least 21 years old, have a valid driver’s license and reliable transportation
• Experience in retail, hospitality or patient services, preferred
• Must be able to work a flexible schedule (nights and/or weekends)
• Excellent verbal and written communication skills, along with basic math skills
• Participates and embraces a highly motivated team environment
• Experience in a fast paced, high transaction environment, preferred
• Strong organizational and decision-making skills
• Must be computer literate – POS experience is desirable
• High school graduate
• Ability to pass a criminal background check as it pertains to NYS guidelines

Nice To Haves

• Experience in retail, hospitality or patient services, preferred
• Excellent verbal and written communication skills
• Basic math skills
• Ability to work in a team environment
• Experienced in a fast paced, high transaction environment
• Having good organizational skills
• Having decision making skills
• Being analytical
• Being detail oriented
• Being proactive

Responsibilities

• Engage and educate patients in a positive manner
• Ensure patient intake forms are accurate and complete
• Assist in qualifying patients for our Verified Financial Hardship (VFH) program
• Maintain compliance with all local and state regulations
• Perform general office work, such as filing records, operating copy machines, and using email
• Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
• Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
• Participate in 1-minute meetings at the start of every shift to ensure uniformity in message and goals
• Consistently deliver excellent, and compassionate patient services
• Participate in monthly product inventory review
• Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude
• Proficient on HIPAA and confidentiality requirements
• Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
• Current on product knowledge and proper dosage
• Reviewing and updating patient educational materials
• Participating in quarterly team meetings
• Reviewing sales daily and best practices to achieve goals, with team members
• Delivering excellent, and compassionate patient services
• Being an iAnthus brand ambassador and representing the brand appropriately
• Building relationships with community leaders and trust from our neighbors
• Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service
• Ensuring adherence to iAnthus’s cultural principles
• Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
• Participates and embraces a highly motivated team environment
• Implementing brand sales marketing strategies

Benefits

• 12 days of Paid Time Off
• Nine Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, and Transit Benefits
• Employer Paid Short-Term Disability and Life Insurance
• Wellness Program
• Employee Assistance Program
• Ability to work in a growing company where your talents and skills can have a positive impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED