Dispensary Assistant- IL- College of Dental Medicine

Midwestern University • Downers Grove, IL

8d • Onsite

About The Position

The Dispensary Assistant provides support in the dispensary and receiving area. The Dispensary Assistant is responsible for dispensing, collecting, processing, and providing general care for dental instruments, equipment, and all supplies used in the Dental Clinic. The position reports to the Supervisor of Dispensary for the Dental Clinic and must be able to adapt to work schedule changes based on the hours of the clinic.

Requirements

• High school diploma or GED is required.
• A minimum of 1-2 years work experience in an inventory or dental office setting is required.
• The ability to troubleshoot equipment along with the familiarity of OSHA guidelines.
• Knowledge of dental equipment, general dental related procedures and proper infection control protocols preferred.
• Experience working in a team and customer service-oriented environment and excellent written and verbal communication skills are essential.
• The individual should be a person committed to ensuring that a work-friendly environment exists with faculty and students.
• Working knowledge of MS Office (Word, Excel, and Outlook) and must be knowledgeable in dental software preferred.
• The individual must have the ability to become familiar with axiUm Dental Software Management System.
• Intermediate skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• This individual must be able to work in a constant state of alertness and safe manner and have regular, predictable, in-person attendance.

Nice To Haves

• Preference will be given to candidates with experience from a dental background.
• This position requires a significant amount of interaction with the public and many internal customers and therefore, the individual must be able to develop positive rapport effectively.
• The ability to maintain a professional demeanor, be detail oriented and promote a welcoming atmosphere is essential, and to set priorities while under pressure.
• The ability and willingness to cross train in other areas of the Dental Clinic is required.
• The ability to interact professionally with vendors is also required.
• This position requires a high degree of knowledge of dental products, troubleshooting equipment, multitasking, paying attention to detail and organizational skills.

Responsibilities

• Assist in the dispensing of all disposable and fixed assets such as instruments, equipment and dental products to the Practice Assistants, students and clinical faculty members as needed with a professional demeanor.
• Fill internal orders for the Dental Institute by utilizing the axiUm Inventory software.
• Process external orders which include obtaining and submitting invoices, entering UPC and product codes, updating pricing, dispensing back orders, track expiration dates, and returning of defective goods.
• Perform inventory counts and report stock balance discrepancies to the Supervisor of Dispensary for resolution.
• Maintain the organization, cleanliness and general appearance of the dispensary and central supply space and related storage facilities.
• Assist in the training of new employees.
• Troubleshoot equipment, perform maintenance, and send out repairs while keeping track of detailed information throughout our shared files.
• Ensure all equipment is returned to dispensary in clean and excellent working condition.
• Must be able to multitask and fluctuate between floors for coverage.
• Assist with shelf organization for dispensary and receiving area.
• Participate in Dental Clinic meetings
• Consistently provide exceptional service to internal customers.
• Maintain a welcoming atmosphere to promote collegiality among student doctors, faculty, and staff.
• Assist with other duties within the clinic as assigned.

Benefits

• We offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long-term disability, and pet insurance.
• We offer flexible spending accounts including healthcare reimbursement and child/dependent care accounts.
• We offer a work-life balance with a competitive time off package including paid holidays, sick/flex days, personal days, and vacation days.
• We offer a 403(b)-retirement plan, tuition reimbursement, childcare subsidy reimbursement program, identity theft protection, and an employee assistance program.
• Wellness is important to us, and we offer a wellness facility on-site with a fully equipped fitness facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED