Dispatcher

Quantix SCS LLCBaytown, TX
88d

About The Position

Dispatcher will oversee a fleet of truck drivers, ensuring safety, efficiency, and compliance with company policies and federal regulations. This role demands excellent communication skills, a proactive approach to problem-solving, and the ability to manage multiple tasks simultaneously.

Requirements

  • High School Diploma or GED; Associate Degree in Logistics or a related field preferred.
  • Minimum of 2 years of experience in dispatching or a related field.
  • Strong communication and multitasking skills.
  • Knowledge of DOT regulations and compliance.
  • Ability to work in a fast-paced and high-pressure environment.
  • Excellent problem-solving skills and attention to detail.

Responsibilities

  • Assign and schedule drivers to routes based on delivery requirements and driver availability.
  • Communicate with drivers to provide instructions and updates throughout the day.
  • Monitor and track the progress of deliveries, addressing any issues or delays.
  • Maintain accurate records of driver logs, delivery times, and route details.
  • Collaborate with customer service to address and resolve delivery-related inquiries.
  • Ensure compliance with all safety and DOT regulations.
  • Analyze and optimize route efficiency to reduce costs and improve service levels.
  • Coordinate vehicle maintenance and repairs to minimize downtime.
  • Analyze and improve fleet performance metrics to enhance operational efficiency.
  • Enforce safety protocols and conduct regular safety meetings and training.
  • Address and resolve HOS or safety-related issues promptly.
  • Provide support in case of emergencies or unforeseen situations.
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