Dispatcher

Radiant Plumbing and Air Conditioning • Denver, CO

127d • $20 - $24

About The Position

Done! Plumbing, Heating, Cooling, & Electrical: We have been your trusted HVAC, Plumbing, & Electrical provider serving the Denver metro area since 1999. Our top notch service and outstanding customer service are what makes Done the ‘go to’ service company in the area. But where would we be without the heroes on our support team? We’d rather not find out! Apply to be a Done hero today!

Requirements

• HS Diploma or GED
• 1+ year of dispatch experience, preferably dispatching technicians
• Proficiency with Microsoft Office or Google Suite
• High ability to multi-task and switch tasks quickly
• Excellent organizational skills

Nice To Haves

• Preferred experience using a Customer Service Software such as Service Titan

Responsibilities

• Organize & coordinate daily schedules based on call priority & technician ability
• Dispatch & debrief our technicians
• Monitor performance of service techs
• Communicate with customers in a timely & effective manner
• Understand sales goals & hold team accountable

Benefits

• Medical, Dental, Vision and more
• 401k with company matching
• PTO, Paid Holidays, Paid Parental Leave

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED