DISPATCHER (FULL TIME)
About The Position
Summary: Receives and processes customer service requests via phone, email, and computer systems. Coordinates communication with emergency services, contractors, or other related providers that are needed to resolve the issue at hand. Monitors multiple systems to ensure timely response by service departments. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting local communities we set the stage for a meaningful career in educational facilities nationwide.
Requirements
- Prior dispatcher experience, computer, and communication skills are preferred.
Responsibilities
- Provides quality customer service to customers by providing one-on-one attention to detail.
- Ensures requests have been addressed in an efficient, timely manner according to current departmental standards and priorities.
- Serves as a liaison between other departments.
- Monitors fire alarm systems and notified appropriate services for response.
- Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
- Performs other duties as assigned.
Benefits
- Medical/Dental/Vision Insurance
- 401K with Company Match
- Disability Insurance
- Life Insurance/AD
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace & Employee shopping program
- Identify Theft Protection
- Pet Insurance
- And More…
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
