Dispatcher - Part-Time - Pacific, WA

Rescue Rooter•Seattle, WA

1d•$23 - $25•Onsite

About The Position

Rescue Rooter is one of the nation's leading providers of plumbing and heating/air conditioning and we are looking for a part-time Dispatcher to join our team.

Requirements

High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education
One or more years of experience as a dispatcher
Availability to work in office Sunday through Wednesday from 3:00 pm - 9:00 pm
Ability to thrive in a fast-paced environment
Excellent organizational skills and the ability to coordinate multiple appointments
Demonstrated listening, written/verbal communication, and interpersonal skills
Proven ability to meet and exceed set goals
Excellent customer service skills and experience gathering customer information and keying it into a computer
Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word
Knowledge of the local geographic territory
Ability to pass background check and drug screening

Responsibilities

Answer customer calls within a busy office
Set and schedule technician appointments for jobs
Enter customer data into the computer
Respond in a timely fashion to customer queries
Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements

Benefits

$23.00 – 25.00/hr. depending on experience
401(k) plan with company match
Quality, comprehensive paid training programs
Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!

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