Dispatcher - Part-Time - Pacific, WA

Rescue RooterSeattle, WA
1d$23 - $25Onsite

About The Position

Rescue Rooter is one of the nation's leading providers of plumbing and heating/air conditioning and we are looking for a part-time Dispatcher to join our team.

Requirements

  • High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education
  • One or more years of experience as a dispatcher
  • Availability to work in office Sunday through Wednesday from 3:00 pm - 9:00 pm
  • Ability to thrive in a fast-paced environment
  • Excellent organizational skills and the ability to coordinate multiple appointments
  • Demonstrated listening, written/verbal communication, and interpersonal skills
  • Proven ability to meet and exceed set goals
  • Excellent customer service skills and experience gathering customer information and keying it into a computer
  • Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word
  • Knowledge of the local geographic territory
  • Ability to pass background check and drug screening

Responsibilities

  • Answer customer calls within a busy office
  • Set and schedule technician appointments for jobs
  • Enter customer data into the computer
  • Respond in a timely fashion to customer queries
  • Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements

Benefits

  • $23.00 – 25.00/hr. depending on experience
  • 401(k) plan with company match
  • Quality, comprehensive paid training programs
  • Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
  • Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
  • Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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