Dispatcher - Days

Community Health Systems Professional Services Corporation • Birmingham, AL

7h

About The Position

The Dispatcher is responsible for coordinating and dispatching transportation
and service requests within the facility, ensuring timely and efficient
communication and resource deployment. This role serves as the primary point of
contact for receiving, prioritizing, and assigning transport and support
services while maintaining accurate records and communication with relevant
departments and staff.

Requirements

• 1-2 years of experience in dispatching, customer service, or healthcare support services required
• Strong communication and problem-solving skills.
• Ability to prioritize and coordinate multiple tasks in a fast-paced environment.
• Proficiency with dispatch software and basic computer systems.
• Ability to remain calm under pressure and respond effectively to urgent requests.

Nice To Haves

• Experience in a hospital or healthcare setting preferred
• Knowledge of facility layout and departmental workflows preferred.

Responsibilities

• Receives and prioritizes transportation and support service requests through phone, radio, or electronic systems.
• Dispatches personnel and resources according to established protocols and service levels.
• Maintains communication with drivers, staff, and supervisors to monitor service progress and address delays or issues.
• Tracks, logs, and updates request statuses in real time using dispatch software or logs.
• Collaborates with nursing, security, environmental services, and other departments to coordinate timely support.
• Ensures appropriate documentation of all service requests and maintains compliance with departmental policies.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed