Full Time Dispatcher
About The Position
The Oxford Police Department is accepting applications for a full-time dispatcher position. Dispatchers are the first point of contact in The Town of Oxford’s Public Safety Communications Department. Dispatchers work under the general supervision of the Police Sergeant or Officer in Charge throughout their employment. The Chief of Police shall assign a member of the command staff to monitor and supervise the day-to-day operations of the Communications Center, and the dispatchers. Dispatch personnel will receive information, alerts, and requests from a variety of sources in the communications center and deploy the appropriate personnel, and resources, to provide the services required. This will include, but is not limited to: Police, Fire, Emergency Medical Services, Rescue Services, Department of Public Works, and Animal Control Services. Dispatchers may be required to activate additional resources as directed by Supervisors.
Requirements
- Preferred applicants will be NexGen E-911 certified, and possess the following
- Emergency Medical Dispatch (EMD) - Powerphone certified
- PST-1, ISC 100-200-700, CPR
- High School Diploma or GED
- Good written and typing skills.
- Working knowledge of the organizational structure, rules, regulations, operating procedures, and communications equipment of the Public Safety Environment.
- Effective communication skills.
- Excellent multi-tasking, and organizational skills.
- Empathy and Compassion.
- Provide appropriate documentation to verify your authorization to work in the United States.
Nice To Haves
- Experience with IMC software a plus
Responsibilities
- Answers emergency and non-emergency calls through the Public Safety Communications Dispatch Center, and greets and facilitates service to walk-in citizens.
- Activates and communicates with Public Safety Personnel via multiple Local and State Radio communication systems.
- Monitors and records the location of on-duty p ersonnel.
- Maintains accurate and complete activity logs for their designated shift in the IMC software system.
- Types and files reports, and the maintenance of reports and records that are associated with the communications center.
- Uses equipment and technology provided by the department to complete their daily functions in accomplishing their work-related tasks.
- Monitors, and documents, prisoner checks both in the cell block in-person and by video/audio camera surveillance.
- Monitors the police department's security/surveillance systems as required.
- Remains current in all communications center guidelines, directives, announcements, and general orders issued by The Commonwealth of Massachusetts and the Command Staff.
- Keeps all confidential and restricted information in reference to ongoing police activities in the strictest of confidence.
- Exercises appropriate judgment, discretion, and professional protocol.
- Has the ability to maintain thorough knowledge of the streets, maps, and landmarks of The Town.
- All other duties as deemed necessary and required by the agency
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
