Dispatcher, Job 25-0815 DSSC

Mukilteo School DistrictEverett, WA
1dOnsite

About The Position

This is a 8 hour per day, 260 days per year, Dispatcher position with benefits for the Transportation Department at the District Support Services Center. Anticipated start date is as soon as possible. Hours for this position are 5:00 a.m. - 2:00 p.m. JOB TITLE : Dispatcher JOB CLASSIFICATION: Transportation - MACP REPORTS TO: Transportation Manager JOB SUMMARY: Schedule drivers, buses, and routes for transporting students to and from school and school-related activities. Promote positive District image with the public and staff.

Requirements

  • Skill and ability to communicate both verbally and in writing with all individuals in a professional and courteous manner.
  • Ability to exercise discretion and maintain trust and confidentiality.
  • Ability to develop positive, amenable relationships with staff , students, and public
  • Ability to perform professionally while under pressure and tight timelines
  • Skill and ability to follow and give written and verbal instructions
  • Ability to perform physical work both indoors and outdoors to include walking, standing, bending, and lifting.
  • Knowledge of and ability to use various office equipment related to job responsibilities
  • Ability to operate basic computer systems including Microsoft programs, routing software, Kronos, etc. to perform general tasks.
  • Knowledge and ability to perform basic math, including calculations such as addition, subtraction, multiplication, fractions, percents, and/or ratios
  • Knowledge of and familiarity with transportation operations, dispatch functions and route planning.
  • Ability to perform job duties independently, read instructions, maps, and assist the transportation manager with determining District boundaries.
  • Skill and abilities of effective organization and efficiency
  • Skill and abilities of accuracy and attention to detail
  • High school graduation or its equivalent
  • At least five (5) year’s experience of bus driving and at least three (3) years of dispatch experience.
  • Valid Washington Driver’s License, including Commercial Driver’s License (CDL) and certification by the State of Washington as an authorized school bus driver.

Responsibilities

  • Assist with developing bus routes and schedules to equalize loads, meeting student IEP requirements, tracking McKinney Vento, ensuring safety and providing the most efficient methods of transporting students to and from assigned schools within prescribed time limits, including routing and stop review.
  • Assist with assigning regular scheduled runs and extra trips to appropriate bus drivers.
  • Coordinate student transportation activities with school personnel.
  • Prepare special routes for early dismissal days and assign drivers to routes.
  • Operate a computerized routing system to provide assistance with all basic education and special education school bus routes and stops.
  • Secure and assign substitute bus drivers.
  • Answer phones and monitor radio; respond to inquiries from bus drivers, school personnel, parents, and general public; direct inquiries to appropriate personnel if needed.
  • Communicate with bus drivers, school staff, parents, transportation personnel, and public.
  • Investigate complaints; identify and follow-up on safety hazards to secure corrections and authorize changes in schedules to adjust to special circumstances and events.
  • Perform related duties as required or assigned to include, but not limited to serving as relief driver.
  • Comply with District Policies.
  • Maintain consistent attendance at assigned worksite and regularly work hours specified.
  • Such other related job duties as assigned by supervisor(s).
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