Dispatcher/Customer Service

ARS-Rescue Rooter • Manor, TX

1d • $20 - $23 • Onsite

About The Position

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services, with 7,000+ team members and over 45 years of experience. We are currently searching for a dispatcher position to ensure that our service technicians are dispatched efficiently and that customer needs are met promptly.

Requirements

• Prior dispatch, scheduling, or call center experience
• Proficiency in Microsoft Office and multi-line phone systems
• Familiarity with local geography to support route planning
• Must report daily to the office (not a remote position)
• Flexibility to work assigned shifts and weekend rotations as needed
• Must pass background check and drug screening

Nice To Haves

• Previous HVAC/Plumbing dispatch experience preferred but not required

Responsibilities

• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Managing the daily schedule and communication between customers and field technicians

Benefits

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance is available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with strong team culture
• Career growth within a national service network

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed