Dispatcher- Full-time

Sweeping Corporation of America•Irvine, CA

4d•$26 - $28•Onsite

About The Position

Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA is uniquely focused on the delivery of high-performance street sweeping, jet-vac, and environmental services. SCA has built its entire organization, its people, processes, technology, and investments around providing uninterrupted, accountable, and results-driven services tailored to the needs of our clients. Our mission is to provide essential sweeping and environmental services that support cleaner, safer, and more sustainable communities. As our next Dispatcher, you’ll be at the heart of our mission—delivering essential services that help improve public safety, enhance environmental quality, and keep things running smoothly. You’ll join a team that values hard work, safety, and showing up for one another.

Requirements

Education: High School or GED
Experience: 1-2 years dispatch experience – waste & recycling services experience preferred
Age: Must be at least 18 years of age.
Compliance: Must successfully pass background check, and drug screening in accordance with Company policy and applicable law.
Operational Planning & Execution: Ability to coordinate routes, schedules, and resources efficiently to ensure timely and cost-effective service delivery.
Communication & Customer Service: Strong verbal and written skills to provide clear instructions to drivers, respond to inquiries, and address issues promptly.
Problem Solving & Decision Making: Ability to quickly assess situations, manage unexpected changes (e.g., delays, equipment issues, weather), and make sound decisions under pressure.

Nice To Haves

Experience: waste & recycling services experience preferred

Responsibilities

Driver Logs & Hours: Monitor logs for errors, violations, and working hours.
Weather Awareness: Flag potential weather-related issues for drivers.
DOT Compliance: Ensure drivers follow DOT regulations for safe operations.
Route Planning: Analyze efficient routes to meet customer needs cost-effectively.
Work Order Coordination: Review daily orders to deploy resources.
Driver Management: Track progress, process orders, and address concerns.
Equipment Oversight: Monitor equipment availability for daily operations.
Service Validation: Review completed services to ensure accuracy.
Billing Support: Provide records to support invoicing.
Software Use: Utilize Excel and routing software for scheduling and verification.
Driver Support: Answer calls and dispatch instructions as needed.
Team Coordination: Communicate progress and resolve driver issues.
Recordkeeping: Maintain all operational and compliance records.
Decision Making: Use judgment and escalate issues when necessary.
Process Improvement: Identify ways to optimize routing and service delivery.
Regular & Predictable Attendance: The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.

Benefits

401(k) with Match: Plan for the long haul—retirement is another kind of clean sweep.
Health, Dental, Vision & Life Insurance: Take care of what matters most with benefits designed to support you and your family’s wellbeing and future.
Short- & Long-Term Disability: If life throws a pothole your way, we help you keep rolling.
Indemnity Insurance: Extra protection for life’s unexpected detours.
Paid Time Off & Holidays: Even the best machines need downtime.
Training Programs: Shift into high gear with learning and career advancement opportunities.
Team Focus: We show up for our customers and each other, every day.
A Culture that Cares: People are the heart of everything we do, fostering a culture of respect, safety, and growth
Rooted in Respect: A company with a name people know & trust - built on relationships, community pride and a people focused approach to leadership.

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