FT Dispatcher (Sunday - Thursday 9am - 5pm)

Hy-Vee, Inc.•Ankeny, IA

About The Position

General Function Responsible for the efficient utilization of equipment and personnel in delivery to the retail customer. In addition, batches loads for selection according to truck departure. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism

Requirements

Ability to make decisions and meet deadlines.
Need to use good judgment and problem-solving skills when batching and assigning loads according to DOT rules.
General math ability required.
Good computer knowledge and skills.
Must be detail oriented and organized.
Must possess good verbal communication, interpersonal, and customer service skills.
Excellent knowledge of transportation and delivery.
High school education or equivalent required.

Nice To Haves

College education in related field preferred.
One year's dispatch experience preferred.

Responsibilities

Reports to work when scheduled and on time.
Responsible for adherence to the company or department attendance policy.
Utilizes Prospera and WMS to load plan and determine proper tonnage through route optimization.
Assigns miscellaneous equipment and trailer type to the load.
Dispatches drivers based on daily bid.
Uploads and routes contract freight orders and assigns backhauls for the most efficient use of equipment.
Monitors shipment for changes and additions to the load and makes necessary adjustments altering schedules.
Completes and distributes driver delivery summary and driver reports.
Maintains daily dispatch record of drivers off work and scheduled vacations.
Ensures that each driver receives 40 hours/week.
Arranges for additional equipment to prevent delays.
Assigns tractor and trailer to drivers daily.
Lines up outside carriers to cover as needed.
Handles incoming calls to the transportation department.
Research customer problems and addresses delivery concerns.
Receives phone calls during off hours involving dispatch-related issues.
Enters out of route miles to calculate profitability for contract and backhaul pick-up and delivery.
Utilizes yard management systems to save trailers for loads and enters routes ready for release report.
Other duties as assigned by management.