Dispatcher

The Parking Spot • Forest View, IL

1d • Onsite

About The Position

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across over 40 locations nationwide. The company offers an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one plays a part in providing exceptional service to guests. Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched in a timely manner to meet service levels between the parking facility and airport. The company values team, people, and service. The Parking Spot also emphasizes diversity, inclusion, and equity, believing in welcoming, supporting, and valuing all employees, partners, and customers, and stands firmly against racism and discrimination.

Requirements

• High school education or equivalent
• Good interpersonal skills and teamwork abilities
• Basic math and computer skills
• Ability to multi-task
• Ability to verbally communicate clearly in the English language for safety purposes

Nice To Haves

• Previous dispatch, cashier, and/or customer service experience is preferred

Responsibilities

• Greet each customer in a friendly and professional manner
• Dispatch shuttles and maintain ample coverage at the parking facility and airport
• Ensure targets are met through proper movement of shuttles
• Maintain neat and clean work area
• Cooperate with and communicate effectively to all team members to ensure the best possible service and efficient operations
• May cross-train for other frontline positions as directed by management
• Provide guests with accurate information as it relates to the parking facility and airport terminals
• Perform additional duties as reasonably requested by Management

Benefits

• Participation in and financial benefit from our shared employee ownership program
• Instant offers – standout candidates can receive conditional offers immediately after their interview
• Regular bonus opportunities for those who are eligible
• Consistent schedules
• For those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefits
• For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees