Dispatcher
About The Position
As Dispatcher For Mauzy Cooling Heating Plumbing & Electrical you are responsible for coordinating and efficiently scheduling our technicians and installers to job sites. The ideal candidate for this position has excellent communication & multitasking skills and a proven track record in dispatching. Mauzy Cooling Heating Plumbing & Electrical is a top-notch Southern California contractor focused on providing significant value to our residential customers. We’ve been in business 55+ years and our growth continues due to our great reputation and company culture. Our teams are treated like family, so they can treat our customers with the same respect. If you are looking for a new opportunity, apply today!
Requirements
- 4+ years of dispatching experience
- Strong decision-making abilities
- Multitasking and time management skills with the ability to prioritize.
- Strong verbal and written communication skills
- Proficient knowledge of the service area and routes
- Ability to work flexible hours and weekends as necessary.
Nice To Haves
- Service Titan Experience is a plus
Responsibilities
- Dispatching service technicians to work sites.
- Scheduling and processing appointments
- Contacting customers to confirm appointments.
- Coordinate the transportation movement of technicians.
- Maintain efficient driving schedules.
- Must maintain a matrix with the technicians’ routes and start locations.
- Forecast a workload for 2-3 days in advance.
- Respond to inquiries from clients related to jobs performed by technicians.
Benefits
- health insurance coverage
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
