Puckett EMS - Dispatcher

PRIORITY ONDEMANDMableton, GA
5dOnsite

About The Position

The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non-emergency transports. They are to follow Puckett EMS policies, protocols and culture. Employees hired into this position are subject to a six-month introductory probationary period.

Requirements

  • High School Diploma or GED
  • Excellent Customer Service Skills
  • Computer Skills: Microsoft Office, Excel, Word
  • Good organizational skills

Responsibilities

  • Answering the phone in the communications center
  • Gathers all necessary information to dispatch calls
  • Effectively manages the units
  • Provides feedback to supervisor as needed
  • Achieves 95% compliance monthly
  • Accuracy with data entry
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