Dispatcher

Sun Coast Resources INC•Beaumont, TX

12h•Onsite

About The Position

Ensure a high level of service is maintained and delivery expectations are met, while maximizing efficiencies relative to customer needs Coordinate, schedule and dispatch drivers to appropriate locations according to orders, customer requests or specifications Ensure drivers arrive within scheduled timeframe as instructed by customer Identify priorities and utilize available resources effectively to meet these priorities Communicate effectively with customers, drivers, supervisors and co-workers, providing concise instruction or information Use effective listening skills to collect required information and escalate pertinent information Data entry and heavy volume of phone calls Confer with customers and/or other personnel to address questions, problems, and requests for service or equipment Assist drivers and keep coworkers informed of daily activities Other tasks and projects as assigned by manager

Requirements

Experience or Basic understanding of the fuel transportation industry
Team player who demonstrates fairness and concern for drivers while meeting and exceeding customer needs
Must have strong mathematical skills with calculating percentages and mileage
Locals only, must live within 60 miles of terminal
Must have a flexible schedule, and be able to work nights and weekends
Must be motivated, able to communicate effectively with co-workers and management and work well in a team environment
Excellent organizational skills and a keen attention to detail, with the ability to multi-task and prioritize multiple deadlines
Excellent data entry skills
Stable past employment history
Professional appearance and demeanor
Proficient computer skills, including Microsoft programs

Nice To Haves

Dispatch Software Experience (Prefer Smartlogix)
SAP experience
Experience as a dispatcher in the fuel transportation industry
Knowledge of transportation paperwork and terminology, D.O.T. regulations

Responsibilities

Ensure a high level of service is maintained and delivery expectations are met, while maximizing efficiencies relative to customer needs
Coordinate, schedule and dispatch drivers to appropriate locations according to orders, customer requests or specifications
Ensure drivers arrive within scheduled timeframe as instructed by customer
Identify priorities and utilize available resources effectively to meet these priorities
Communicate effectively with customers, drivers, supervisors and co-workers, providing concise instruction or information
Use effective listening skills to collect required information and escalate pertinent information
Data entry and heavy volume of phone calls
Confer with customers and/or other personnel to address questions, problems, and requests for service or equipment
Assist drivers and keep coworkers informed of daily activities
Other tasks and projects as assigned by manager