Dispatcher

US Foods • Fort Mill, SC

1d • Onsite

About The Position

US Foods is seeking a Dispatcher to coordinate driver activities and resolve service issues, ensuring customer needs are met promptly and professionally. This role is crucial to the US FOODS® team, requiring integrity and reliability while building trusting relationships with team members. US Foods emphasizes employee growth, development, and a supportive work environment, offering competitive compensation and benefits from day one. The company is one of the largest food distributors, known for internal promotions, excellent training, and a focus on continuous improvement, with success built on cultural beliefs, work ethic, collaborative spirit, and service.

Requirements

• High School Diploma/GED required
• Must have working knowledge of DOT (Department of Transportation) regulations and driver's logs.
• Must be organized and detailed
• Must have legible handwriting.
• Must be able to manage several things at once.
• Must have (2) years transportation experience

Responsibilities

• Coordinate driver activities to resolve service issues.
• Verify that the customer's needs are met in a prompt and professional manner.
• Notify the manager/supervisor in charge and the safety specialist ASAP in case of a vehicle accident or driver injury.
• Coordinate driver activities to minimize hours of service violations.
• Verify that drivers are using Omnitracs properly.
• Assign backhauls as needed to be done in the most efficient manner possible.
• Coordinate trailer and tractor assignments.
• Communicate to the sales force and operations management if there are any concerns regarding service issues that may arise in the event of a late dispatch, breakdown or other service failure.
• Reassign routes as needed.
• Visually inspect each driver's appearance to verify that drivers are in proper uniform and have required PPE (Personal Protective Equipment).
• Coordinate shuttle assignments to minimize downtime and overtime.
• Complete Attendance Reports.
• Distribute intercompany mail to sales force.
• Other duties as assigned by management.

Benefits

• Paid Training
• Paid Overtime
• Service recognition
• Employee rewards
• Excellent Leadership
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) Plan
• Employee Stock Purchase Plan (ESPP)
• Life insurance
• Paid parental leave
• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term disability
• Long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees