Dispatcher

New Charter Technologies•Sparta, NJ

1d•Onsite

About The Position

At CTS, a New Charter Company, we are seeking a part-time Dispatcher in Sparta, IL to coordinate service requests and ensure timely technician dispatch and ticket resolution. This is an onsite role based in Sparta, IL, with a maximum of 29 hours per week. In this position, the Dispatcher will collaborate with clients and internal technicians using ticketing systems to manage service requests, prioritize and assign tickets, and oversee scheduling and dispatch operations while maintaining high service standards. The successful candidate will effectively manage incoming service requests, maintain accurate ticket records, and ensure all work is properly assigned and tracked through completion, demonstrating strong communication skills, multitasking ability, and attention to detail while supporting billing readiness and contract compliance. New Charter Technologies is building a leading IT industry business, serving small-to-medium sized businesses across North America with best-in-class technology solutions. The company invests in its people through growth and learning initiatives, employee benefits, and innovation, fostering an inclusive environment that values diverse backgrounds and perspectives. They are committed to developing fulfilling career paths and encourage driven, passionate individuals to apply to be part of a dynamic and supportive community.