Dispatcher

Trimac Transportation•Gleason, TN

4h•Onsite

About The Position

Trimac is a transportation company with an 80-year legacy, focused on safely delivering products across North America. The company's culture emphasizes safety, respect, innovation, and inclusivity, aiming to provide a rewarding work environment with opportunities for growth and career building. They encourage open communication, integrity, individuality, and diverse talents. The dispatch team at Doyle Sims & Sons is known for its efficiency, knowledge, and capability in handling challenges. Dispatchers are responsible for building positive, respectful working relationships with both drivers and long-standing customers. They receive orders, plan them with their fleet of drivers, ensuring coverage and quotas are met safely and timely. A key responsibility is to create profitable and efficient schedules for drivers and the company.

Requirements

High School Diploma/ GED required
Valid Driver's License
2-3 years of related experience in a fast-paced environment
Strong background in computer based technology and Microsoft Office programs
Social skills with the ability to converse comfortably with drivers and customers
Strong leadership skills
Self motivated
Ability to work well with others and be a team player
Familiarity with geographic logistics

Nice To Haves

Experience in the transportation industry preferred

Responsibilities

Ensure drivers have the proper instructions to work safely and address any concerns
Ensure drivers have adequate time to perform duties safely and within regulations
Assign the proper equipment for the jurisdiction and the job requirements
Review driver payroll to ensure accurate compensation
Develop working relationships with drivers to encourage cooperation and efficiency
Partner with Safety as well as the shop to ensure drivers and equipment meet regulatory and corporate compliance
Where applicable, audit TMW reports for compliance requirements
Responsible for communicating the load plan to drivers and customers
Meet customer requirements and ensure any changes are communicated
Raise opportunities to increase efficiency for both the terminal and the customer
Record data in the dispatch system data in an accurate and timely fashion
Ensure workflow is completed correctly through the use of onboard ELD and desktop applications
Ensure service failures are brought to the attention of the Terminal Manager or designate