Dispatcher

Allied Waste Services of Massachusetts • Holbrook, MA

299d

About The Position

A Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

Requirements

• Experience in a customer-facing position.
• Two years of prior experience working as a dispatcher preferred.
• High School Diploma or GED.

Responsibilities

• Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update and dispense the daily route schedule.
• Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
• Ensure route completion via the driver check-in process.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED